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Re: Licensing Expired Prematurely

Posted: Thu Jul 16, 2020 3:59 pm
by nagaldis
Ok - So I followed the instructions, I can visually verify that my expiration date was set to a correct time (like 81% expired). I reloaded my license and everything seemed to be groovy. However when I went to upgrade, I get this message?

You cannot upgrade your XI installation because your maintenance for this license has expired. Visit http://go.nagios.com/nagiosxi to renew your license and re-instate upgrade benefits.

And now, after the upgrade, it has reset my expiration date BACK to the Epoch.
License Key
License Type:
Free (Limited edition without support)
Licensed
License Key:
License Stats
License Type: Invalid License Key Purchase a License
Current Hosts: 41
Maintenance Status: EXPIRED ON 1969-12-31 - Renew Now
License Activation
Activation Status: Not Activated Activate your license key
License Options
Enterprise Features: Expired - Remove Key
ADAM

Re: Licensing Expired Prematurely

Posted: Thu Jul 16, 2020 4:35 pm
by scottwilkerson
Sent PM with some instructions