Re: The Account is disabled. Please contact your administra
Posted: Tue Jul 28, 2020 9:37 am
You don't see any errors in /var/log/cron?
Thanks for posting the file permissions as that's the file we need to see data from as it's the dbmaint process is supposed to clean them up.
Please run this command to correct them:
How many total users do you have in the XI system? How many total users in the Fusion system?
Please attach this file:
What do you have set in Admin > System Settings > Data & Polling? (please send a screenshot)
Go to Admin > System Settings
- Set log level to Trace
- Check Enable writing log data to the specified file
- Check Enable writing debug data to the specified file
Now wait 10 minutes and zip up and send us these files:
Go back and set the log level to info or disabled (the default) and uncheck the other boxes you checked earlier so your disk doesn't fill up with debug data.
Thanks for posting the file permissions as that's the file we need to see data from as it's the dbmaint process is supposed to clean them up.
Please run this command to correct them:
Code: Select all
chown nagios.nagios /usr/local/nagiosfusion/var/log/dbmaint_subsys.log
chmod 664 /usr/local/nagiosfusion/var/log/dbmaint_subsys.logPlease attach this file:
Code: Select all
/etc/php.iniGo to Admin > System Settings
- Set log level to Trace
- Check Enable writing log data to the specified file
- Check Enable writing debug data to the specified file
Now wait 10 minutes and zip up and send us these files:
Code: Select all
/usr/local/nagiosfusion/var/log/fusion.log
/usr/local/nagiosfusion/var/log/fusion.debug
/usr/local/nagiosfusion/var/log/dbmaint_subsys.log