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Re: Nagios XI 5.7.2
Posted: Mon Jul 27, 2020 4:34 pm
by jbrunkow
Can you please try rebooting that system?
If that doesn't resolve it, can you please send us a more current profile to look at? You can download the profile by navigating to
System Profile under
System Config on the left pane > and clicking the
Download Profile button on that page.
Please also send us the output from this command.
Code: Select all
echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -h 127.0.0.1 -uroot -pnagiosxi --table
Re: Nagios XI 5.7.2
Posted: Tue Jul 28, 2020 6:47 am
by dbcummings
I have PM'd you the requested info. Rebooting did not resolve the issue.
Re: Nagios XI 5.7.2
Posted: Tue Jul 28, 2020 3:37 pm
by jbrunkow
It appears that your system is having trouble connecting to the database.
Code: Select all
[1595935960] NDO-3: Unable to connect to mysql. Check your configuration
[1595935960] NDO-3: NDO was not able to initialize the database (main context) and will not start.
What do you get if you run the following command?
Code: Select all
mysql -h 127.0.0.1 -undoutils -p'n@gweb' nagios -e "STATUS;"
Please send the output that returns.
Re: Nagios XI 5.7.2
Posted: Wed Jul 29, 2020 6:56 am
by dbcummings
I sent you the info in a PM. I had to change the command because we have a different password for the database. But, I have provided that password during the install and it appeared to work.
Re: Nagios XI 5.7.2
Posted: Wed Jul 29, 2020 10:51 am
by jbrunkow
Great!
Glad to hear it.
In that case, is it alright if we close this thread and lock it for editing?
Re: Nagios XI 5.7.2
Posted: Wed Jul 29, 2020 12:56 pm
by dbcummings
Oh, no. I said it appeared to work, but didn't. Sorry, it isn't fixed. I just wanted to let you know that we use a different password than the default.
Re: Nagios XI 5.7.2
Posted: Thu Jul 30, 2020 11:17 am
by jbrunkow
Did you update the password in the
NDO configuration file to match?
If not, please do so and then restart the
nagios service.
CHANGING DEFAULT PASSWORDS IN NAGIOS XI
Re: Nagios XI 5.7.2
Posted: Thu Jul 30, 2020 11:38 am
by dbcummings
Ok. That helps. This is new file it looks like. I will make that change and then update the ticket.
Re: Nagios XI 5.7.2
Posted: Thu Jul 30, 2020 4:13 pm
by jbrunkow
Sounds good. Please let us know if that resolves the issue.
Re: Nagios XI 5.7.2
Posted: Mon Aug 24, 2020 8:53 am
by dbcummings
This all worked. You may lock this post. Thank you.
