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Re: After removing acknowledgment its not showing in GUI

Posted: Fri Sep 18, 2020 8:40 am
by tgriep
I sent you a Private Message with a patch we would like you to try to see if it fixes the issues.
Post back here the results.
Thanks.

Re: After removing acknowledgment its not showing in GUI

Posted: Fri Sep 18, 2020 11:56 am
by bseuser
No luck after executing the above SQL commands and applied the patch. Accessing the GUI is terrible slow and it taking 3-4 min of time for loading.
I sent you the profile in PM for reference.
Can you please provide us the solution for this or provide me the steps to downgrade the Nagios XI to 5.6.14/12 version.

Re: After removing acknowledgment its not showing in GUI

Posted: Fri Sep 18, 2020 12:37 pm
by tgriep
Edit the /usr/local/nagios/etc/nagios.cfg file.

Comment out the old broker line by changing it from

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broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
to

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#broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
Change the new broker line from

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#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
to

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broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
Save the file and then restart nagios.

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service nagios restart
Does that fix the issues?

Re: After removing acknowledgment its not showing in GUI

Posted: Fri Sep 18, 2020 12:46 pm
by bseuser
Hi,

I tried the commented on the old broker line and uncomment the new broker line and restarted the Nagios as per your suggestion, still the same. GUI is very slow and taking time to load the page and not able to test the workflow via GUI.

Re: After removing acknowledgment its not showing in GUI

Posted: Fri Sep 18, 2020 1:45 pm
by tgriep
Put back the new broker line and restart nagios.

Wait for 5 to 10 minutes, and get the /usr/local/nagios/var/nagios.log file and post it here.

Put back the old broker line and restart nagios.

Thanks.