Nagios Support Forum

Hi Nayana,

Thanks for the updated nagiosql file. That configuration is working well on my end. Make sure you are logged as an admin. After Applying Configuration using your updated file, I was able to see the services in the status. I have checks turned off, so that's why are they are all listed as critical. Run the following tail command, try to Apply Configuration again, and post the full output to the thread. Thanks,
Benjamin

Hi Benjamin,

I have replied via other login before due to login issue.

benjaminsmith wrote:Let us know if you're able to get it resolved.

i can get the device response from the page CCM->Monitoring->Services(Edit -> run check command : Gives the device response ).
But i need the automated response from device as we have in Home->Details->Service Status.
Is there anything i am missing during above steps?



Regards,
Nayana

Hi Benjamin,

Thank you for the support.

benjaminsmith wrote:Make sure you are logged as an admin

I have logged in as "nagiosadmin" and given full permissions and refer the screen shot attached.
Still my end facing the same issue.
But i am using trail version of "Nagiosxi", is this causing any problem?


Regards,
Nayana

Hi Nayana,

Since you are a trial customer, you do have access to a free Quickstart session, and we could help you get this take care of. To register, fill out the form on the following page.

https://www.nagios.com/services/quickstart/

Let me know that's an option for you.

Best Regards,
Benjamin

Hi Benjamin,

Thank you for the suggestion, but the link is not available for my region(Attached img for reference).


Regards,
Nayana

HI Nayana,


We prefer to use local partners in your region. Our office is open CST time, so if that's not a concern, please reach out to sales ([email protected]) and let them know you are on trial and have been working with support.

Nagios Enterprises Office Hours
https://www.nagios.com/contact/