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Re: Latest Alerts is showing back dates (duration) in servic

Posted: Thu Jan 28, 2021 6:10 pm
by ssax
Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!

Re: Latest Alerts is showing back dates (duration) in servic

Posted: Fri Jan 29, 2021 1:09 pm
by biswajit.banerjee
Hi Benjamin,

Please reply and provide the solution asap.

Re: Latest Alerts is showing back dates (duration) in servic

Posted: Mon Feb 01, 2021 5:31 pm
by benjaminsmith
Hi biswajit.banerjee,

We'd like to get a remote session going on this issue to troubleshoot further Can you open a ticket first and we'll get this arranged?

Best Regards,
Benajmin

Re: Latest Alerts is showing back dates (duration) in servic

Posted: Tue Feb 02, 2021 12:07 pm
by biswajit.banerjee
Hi Benjamin,

Please reply.

Re: Latest Alerts is showing back dates (duration) in servic

Posted: Wed Feb 03, 2021 10:49 am
by benjaminsmith
Hi @biswajit.banerjee,

I reached out to two team members with more experience than myself with Mod-Gearman setups, and the consensus is that we would like to set up a remote to further debug this issue as the logs look normal. In order to set up a remote, we would like to get a ticket opened first.

Once you have opened the ticket, let me know the number and I will make sure we get a session set up for you.

Let me know if you have any questions,

Benjamin