Nagios XI 5.8.5 Monitoring engine not starting

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Alecassa
Posts: 5
Joined: Mon Aug 02, 2021 3:34 am

Re: Nagios XI 5.8.5 Monitoring engine not starting

Post by Alecassa »

Hi @Perry,

Sorry for the late reply. In the end the engine is working again, and don't really know how...
I'd like to thank you anyways.

In the meantime I'm encountering a new issue. I'm not able to add any server with the Windows SNMP Wizard, while is a thing I did with all the previous server I already have added.

While trying the process will take a long time and give this error in the end.
The wizard detected that this server does not have snmpwalk permission on the target host. This will prevent the automatic scan of services and processes and prevent services from running successfully, but you can continue with the wizard manually. To troubleshoot this ensure that these OIDs are available on the target host: "HOST-RESOURCES-MIB::hrStorageDescr", "SNMPv2-SMI::enterprises.77.1.2.3.1.1" and "HOST-RESOURCES-MIB::hrSWRunName"
I tried to search for a solution online but couln't find any. Is is better to open a new topic about this?

Thanks,
Alessio
User avatar
pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Nagios XI 5.8.5 Monitoring engine not starting

Post by pbroste »

Hello @Alecassa

Thanks for reaching out, about the issue with the snmpwalk permission issues that you are experiencing.

Appears that the Wizard is not functioning and want to check into what you get when running command:

Code: Select all

snmpwalk -v 2c -c <yourcommunitytoken> <ip_address>
Also, let's make sure that ports 161 and 162 are allowed:

Code: Select all

nmap -sU <ip_address_of_remote> -p 161,162
Please let us know the results,
Perry
Locked