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Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:11 am
by benningtonr
yes, and i just checked again, it is running
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:16 am
by lmiltchev
Open a DOS Command Prompt, run the following commands and post the output:
Code: Select all
tasklist | find "nsclient++.exe"
netstat -at | find "12489"
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:22 am
by benningtonr
first one returned:
nsclient++.exe 3772 Services 0 6,800K
Second returned nothing
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:43 am
by scottwilkerson
Can you verify that the following line is not commented out in the [modules] section nsc.ini
If you make changes to the nsc.ini be sure to restart the service
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:52 am
by benningtonr
it is, so are the others with it, at the top of the ini
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 10:57 am
by lmiltchev
OK, so the nsclient++ service is running, firewall supposed to be off, but port 12489 is not opened... Not sure what is going on. Check in the NSC.ini file if you have this line (uncommented):
Also, make sure you have the Nagios XI IP address entered on this line:
Try restarting the nasclient++ service then run again:
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 11:04 am
by benningtonr
it says it is listening
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 11:31 am
by benningtonr
NSClient - ERROR: Could not complete the request check log file for more information.
is the new error
Log entry
Posted: Mon Jul 02, 2012 11:36 am
by benningtonr
2012-07-02 12:02:59SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Remote Queue Length;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:02:59SERVICE ALERT: Exchange 2007;Remote Queue Length;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Messages Pending Routing;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE ALERT: Exchange 2007;Messages Pending Routing;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Exchange Core Services;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE ALERT: Exchange 2007;Exchange Core Services;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:00:09SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Exchange Web Services;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:00:09SERVICE ALERT: Exchange 2007;Exchange Web Services;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 11:44:29Auto-save of retention data completed successfully.
Re: Please help with Exchange issues
Posted: Mon Jul 02, 2012 11:51 am
by scottwilkerson
check the nsclient.log on the windows machine...