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Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Mon Sep 20, 2021 5:18 pm
by benhank
Im in a bind. I cant reinstall the OS.
is it possible to redo the part of the installation that prompts me to add the server to a cluster?
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Tue Sep 21, 2021 4:00 pm
by ssax
The only way I know would be to completely uninstall log server and remove the data on the new node:
Code: Select all
systemctl stop logstash elasticsearch
rm -rf /usr/local/nagioslogserver /var/www/html/nagioslogserver
Then install Log Server fresh and connect it:
https://assets.nagios.com/downloads/nag ... Server.pdf
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Tue Sep 21, 2021 5:25 pm
by benhank
Code: Select all
===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.
The step that failed was: 'webroot'
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Wed Sep 22, 2021 1:01 pm
by ssax
Please attach the full install log.
You can try running it like this to get more errors:
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Wed Sep 22, 2021 5:22 pm
by benhank
here you go
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Thu Sep 23, 2021 3:53 pm
by ssax
Do this again:
Code: Select all
systemctl stop logstash elasticsearch
rm -rf /usr/local/nagioslogserver /var/www/html/nagioslogserver
Then delete the current extracted directory and re-extract it (it almost looks like you just ran the old one again), then re-run the ./fullinstall like this:
Then send us the entire output and the install.log file if it errors.
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Fri Sep 24, 2021 5:54 pm
by benhank
aaaaaand BOOM! all set Thanks guys!
Re: NLS 2.1.9 Fresh install can't login using nagiosadmin
Posted: Mon Sep 27, 2021 8:10 am
by benhank
this can be locked up