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Re: Fusion server fails to poll Nagios XI
Posted: Thu Feb 10, 2022 7:09 pm
by ssax
Re: Fusion server fails to poll Nagios XI
Posted: Mon Feb 14, 2022 2:16 am
by nagios-retail
Hello,
First command to use was :
mysql -u root -pnagiosxi
Output was:
Access denied for user 'root'@'localhost' (using password: YES)
So stuck there atm
I tryed the same command on my working Fusion server and I get the same output there!
Re: Fusion server fails to poll Nagios XI
Posted: Mon Feb 14, 2022 5:28 pm
by ssax
Sorry about that, you would use this in place of the nagiosxi ones:
Re: Fusion server fails to poll Nagios XI
Posted: Tue Feb 15, 2022 3:06 am
by nagios-retail
Hello,
The problem is resolved.
Turns out that the the error was pointing in the right direction from the start.
poll_server() unable to poll data for s:Nagios Netherlands (ap-dco280-na), u:nagiosadmin, poll:nagiosxi_bpi
A collegue of mine pointed out that we are not using BPI.
When I opened the BPI on the server that gave the error the wheel kept on spinning.
Looked up "
BPI not working" in the forum:
I then followed this
https://support.nagios.com/kb/article/n ... e-611.html
Turned out that there was memory limit problem.
Adding this line: memory_limit = 1024M
To the php.ini file located in /etc/
Then modified with the above line at the end.
Restarted the Apache:
systemctl restart httpd.service and the BPI worked again.
With that resolved the error on the Fusion server was also solved.
Case can be closed. Thx for the support.