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Object not found in NagiosXI

https://support.nagios.com/forum/viewtopic.php?t=64504

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Re: Object not found in NagiosXI

Posted: Fri Feb 11, 2022 4:47 pm
by z003w4ep
first commands returns:

Code: Select all

SourceGuardian #one hit from [PHP Modules]
SourceGuardian #another one from [Zend Modules]
second command returns:

Code: Select all

$ php -r "print phpinfo();" | grep "sourceguardian"
PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.4ts.lin' (tried: /usr/lib64/php/modules/ixed.7.4ts.lin (/usr/lib64/php/modules/ixed.7.4ts.lin: undefined symbol: compiler_globals_offset), /usr/lib64/php/modules/ixed.7.4ts.lin.so (/usr/lib64/php/modules/ixed.7.4ts.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
/etc/php.d/sourceguardian.ini
sourceguardian.restrict_unencoded => 0 => 0
I thank you too for being patient and trying to understand my problem and looking for solution with me.

Re: Object not found in NagiosXI

Posted: Mon Feb 14, 2022 1:11 pm
by pbroste
Hello @z003w4ep

Thanks for following up, the previous message we noted this and want to go ahead and have you comment on both of these because we do see a message that states that it has been loaded already.
grep -Ei '^extension' /etc/php.ini
extension = ixed.7.4ts.lin
extension_ts = ixed.7.4ts.lin
To:

Code: Select all

;extension = ixed.7.4ts.lin
;extension_ts = ixed.7.4ts.lin
Restart the services by bouncing:

Code: Select all

systemctl restart nagios httpd
Please let us know how that looks,
Perry

Re: Object not found in NagiosXI

Posted: Tue Feb 15, 2022 2:16 am
by z003w4ep
that helped to fix php issue:

Code: Select all

$ php -v
PHP 7.4.27 (cli) (built: Dec 14 2021 17:17:06) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.27, Copyright (c), by Zend Technologies
however, again Nagios WEB stopped working:

Code: Select all

PHP script '/usr/local/nagiosxi/html/includes/dbl.inc.php' is protected by SourceGuardian and requires a SourceGuardian loader 'ixed.7.4ts.lin' to be installed.

1) Click here to download the required 'ixed.7.4ts.lin' loader from the SourceGuardian site
2) Install the loader to /usr/lib64/php-zts/modules
3) Edit /etc/php.ini and add 'extension=ixed.7.4ts.lin' directive
4) Restart the web server

Code: Select all

$ ls -la /usr/lib64/php-zts/modules/ixed*
-rwxr-xr-x 1 root root 115240 Jan 13 10:25 /usr/lib64/php-zts/modules/ixed.7.4ts.lin

Re: Object not found in NagiosXI

Posted: Tue Feb 15, 2022 12:48 pm
by pbroste
Thanks that is good to know, let's find out if the SourceGuardian module is enabled:

Code: Select all

php -r 'phpinfo();' | grep -Ei 'module|source'
Will need to uncomment one of the ';extension' in the php.ini and restart the Apache.service.

Thanks,
Perry

Re: Object not found in NagiosXI

Posted: Wed Feb 16, 2022 9:24 am
by z003w4ep

Code: Select all

$ grep -E "^extension" /etc/php.ini
extension = ixed.7.4ts.lin
$ sudo systemctl restart httpd
$ php -r 'phpinfo();' | grep -Ei 'module|source'
PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.4ts.lin' (tried: /usr/lib64/php/modules/ixed.7.4ts.lin (/usr/lib64/php/modules/ixed.7.4ts.lin: undefined symbol: compiler_globals_offset), /usr/lib64/php/modules/ixed.7.4ts.lin.so (/usr/lib64/php/modules/ixed.7.4ts.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
/etc/php.d/sourceguardian.ini
extension_dir => /usr/lib64/php/modules => /usr/lib64/php/modules
ignore_repeated_source => Off => Off
SourceGuardian
SourceGuardian Loader Support => enabled
SourceGuardian Loader Version => 11.4.1
SourceGuardian Loader Build Number => 0x0000001E
sourceguardian.restrict_unencoded => 0 => 0
Additional Modules
Module Name
Extension Module API => Andi Gutmans, Zeev Suraski, Andrei Zmievski
                               SAPI Modules
                              Module Authors
Module => Authors

Re: Object not found in NagiosXI

Posted: Thu Feb 17, 2022 11:04 am
by pbroste
Hello [z003w4ep[/user]

Thanks for following up, collaborated with team member today on this issue and we are trying to duplicate the issue. We were wondering how the 'php-zts' was compiled?

Let's see what this looks like:

Code: Select all

php -r "print phpinfo();" > /tmp/supportout.txt
ls -l /usr/lib64/php/modules/ >> /tmp/supportout.txt
zip -r /tmp/supportbundle.zip /tmp/supportout.txt /etc/php.ini /etc/php.d
Please send over the '/tmp/supportbundle.zip' for review.

Thanks,
Perry

Re: Object not found in NagiosXI

Posted: Fri Feb 18, 2022 1:40 am
by z003w4ep
attaching requested file

Re: Object not found in NagiosXI

Posted: Fri Feb 18, 2022 2:16 pm
by pbroste
Hello @z003w4ep

Want to have you edit this to the ixed.7.4ts.lin extension for the SourceGuardian module that is active/enabled in:

Code: Select all

etc/php.d/sourceguardian.ini
Restart the Apache service by bouncing:

Code: Select all

systemctl restart httpd
Thanks,
Perry

Re: Object not found in NagiosXI

Posted: Sat Feb 19, 2022 12:19 pm
by z003w4ep
I hope I understood it correctly to comment out that line:

Code: Select all

$ sudo vi /etc/php.d/sourceguardian.ini
$ cat       /etc/php.d/sourceguardian.ini
;extension=ixed.7.4.lin
$ sudo systemctl restart httpd
$ php -v
PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.4ts.lin' (tried: /usr/lib64/php/modules/ixed.7.4ts.lin (/usr/lib64/php/modules/ixed.7.4ts.lin: undefined symbol: compiler_globals_offset), /usr/lib64/php/modules/ixed.7.4ts.lin.so (/usr/lib64/php/modules/ixed.7.4ts.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP 7.4.28 (cli) (built: Feb 15 2022 13:23:10) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.28, Copyright (c), by Zend Technologies
then I tried to edit the line in that file to be with 'ts', like so (see cat output):

Code: Select all

$ sudo vi /etc/php.d/sourceguardian.ini
$ cat       /etc/php.d/sourceguardian.ini
extension=ixed.7.4ts.lin
$ php -v
PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.4ts.lin' (tried: /usr/lib64/php/modules/ixed.7.4ts.lin (/usr/lib64/php/modules/ixed.7.4ts.lin: undefined symbol: compiler_globals_offset), /usr/lib64/php/modules/ixed.7.4ts.lin.so (/usr/lib64/php/modules/ixed.7.4ts.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.4ts.lin' (tried: /usr/lib64/php/modules/ixed.7.4ts.lin (/usr/lib64/php/modules/ixed.7.4ts.lin: undefined symbol: compiler_globals_offset), /usr/lib64/php/modules/ixed.7.4ts.lin.so (/usr/lib64/php/modules/ixed.7.4ts.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP 7.4.28 (cli) (built: Feb 15 2022 13:23:10) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.28, Copyright (c), by Zend Technologies
any other idea where it comes from ? I mean, Nagios WEB UI is working, I am not sure if this error from 'php -v' can be ignored or not ?

Re: Object not found in NagiosXI

Posted: Mon Feb 21, 2022 5:49 pm
by pbroste
Hello @z003w4ep

Thanks for following, and the results that you posted look correct. We usually don't want to see an error message on a command output even though things seem to be behaving.

Please PM your updated system profile for us to review,

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket

Thanks,
Perry
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