Performance graphs do not display any data

[mbowden]

all the graphs are broken

[lmiltchev]

Hmm, let me clarify this - you don't have an issue with one particular host and its services, but with ALL hosts, correct? Also, are these all network devices?

Can you run the following commands and post the output?

Code: Select all

ll /usr/local/nagios/share/perfdata
yum list installed bc
service npcd status
tail /usr/local/nagios/var/npcd.log
tail /usr/local/nagios/var/perfdata.log

[mbowden]

<sorry did not see page 2(>

[mbowden]

[root@sentry mbowden]# ll /usr/local/nagios/share/perfdata
total 140
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 auger.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 dev-degwks-vip.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 dev-oraerp-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 dev-oraerp-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 gaudi.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 localhost
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 polaris.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-beis-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-beis-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-bnrbat.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-cas-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-cas-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-cas-vip.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-cog.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-degwks.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-erpapp.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-erpmgr.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-erpsoft.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-inb-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-inb-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-inb-vip.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-lum-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:27 prod-lumadmin.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-lum-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-lumldap-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:27 prod-lumldap-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-lum-vip.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 May 31 10:32 prod-lum-vip.bowdoin.edu-1
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-oraerp-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-oraerp-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-ssb-a.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-ssb-b.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 prod-ssb-vip-prod.bowdoin.edu
drwxrwxr-x 2 nagios nagios 4096 May 31 10:33 prod-ssb-vip-prod.bowdoin.edu-1
drwxrwxr-x 2 nagios nagios 4096 Jul 30 06:29 stage-degwks-vip.bowdoin.edu


Installed Packages
bc.x86_64 1.06-21


[root@sentry mbowden]# /sbin/service npcd status
NPCD running (pid 14410).


[root@sentry mbowden]# tail /usr/local/nagios/var/npcd.log
[08-30-2012 10:21:09] NPCD: npcd Daemon (0.4.14) started with PID=7990
[08-30-2012 10:21:09] NPCD: Please have a look at 'npcd -V' to get license information
[08-30-2012 10:21:09] NPCD: HINT: load_threshold is enabled - ('10.000000')
[08-30-2012 11:27:32] NPCD: npcd Daemon (0.4.14) started with PID=5655
[08-30-2012 11:27:32] NPCD: Please have a look at 'npcd -V' to get license information
[08-30-2012 11:27:32] NPCD: HINT: load_threshold is enabled - ('10.000000')
[08-30-2012 16:09:11] NPCD: Caught Termination Signal - Hasta la vista... baby
[08-30-2012 16:09:11] NPCD: npcd Daemon (0.4.14) started with PID=14410
[08-30-2012 16:09:11] NPCD: Please have a look at 'npcd -V' to get license information
[08-30-2012 16:09:11] NPCD: HINT: load_threshold is enabled - ('10.000000')


[root@sentry mbowden]# tail /usr/local/nagios/var/perfdata.log
2012-07-04 01:17:22 [24506] [0] *** TIMEOUT: Please check your npcd.cfg
2012-07-04 01:17:22 [24506] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1341379029.perfdata.service-PID-24506 deleted
2012-07-04 01:17:22 [24506] [0] *** Timeout while processing Host: "prod-erpapp.bowdoin.edu" Service: "Users"
2012-07-04 01:17:22 [24506] [0] *** process_perfdata.pl terminated on signal ALRM
2012-07-09 04:02:18 [17765] [0] *** TIMEOUT: Timeout after 5 secs. ***
2012-07-09 04:02:18 [17765] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2012-07-09 04:02:18 [17765] [0] *** TIMEOUT: Please check your npcd.cfg
2012-07-09 04:02:18 [17765] [0] *** TIMEOUT: Could not delete /usr/local/nagios/var/spool/perfdata//1341820916.perfdata.host-PID-17765:No such file or directory
2012-07-09 04:02:18 [17765] [0] *** Timeout while processing Host: ".pnp-internal" Service: "runtime"
2012-07-09 04:02:18 [17765] [0] *** process_perfdata.pl terminated on signal ALRM

[mguthrie]

Can we back up just a bit on this one? Are *all* graphs broken, or just the graphs for the routers and switches?

Are you getting an empty graph image, or no image at all?

[mbowden]

I am only monitoring linux machines at this point, no routers or switches. The graphs show up but there is no data. Originally the data was being populated as I would expect but now there is none. I do not know when it broke.

[mguthrie]

What version of Nagios XI are you running?

Lets make sure npcd is running ok.

Code: Select all

service npcd restart

Can you run the following commands:

Code: Select all

cd /usr/local/nagios/var/spool/perfdata
ls -f | wc -l

Have you had a CPU load above 10.0 for long periods of time?

[mbowden]

Load is typically in the 1-2 range, however performance data is missing

/usr/local/nagios/var/spool/perfdata
[root@sentry perfdata]# ls -f | wc -l
2

Installed Version: 2011R3.3

[mguthrie]

Would you be available for a remote session either this afternoon or tomorrow to take a closer look for this? If so I'll send a PM with time possible times.

[mbowden]

Yes I am available tomorrow (Thursday) from 8am until 3pm est. Thank you for your help