Re: Why notifications not happening
Posted: Mon Aug 26, 2024 11:36 am
Eureka, I figured out why I'm not getting notifications. Under Configure->My Account Settings-> Notification Options, I did not have Service notifications set for Warn/Critical/Recover under email tab. IDK how this changed as I was getting service notifications last on 8/1. <exhale>
Updates on my side note on "Latest Alerts"
There actually is a way to see a running list of alerts/recoveries. But, it's not under Home / Incident Management where one would expect it to be with the other IM tools. It is under Reports / State History. Has helpful filtering options, too.
Suggestion -- create a link under IM to State History. No need to reinvent the wheel, just make it more intuitive to find.
Updates on my side note on "Latest Alerts"
gregbeyer wrote: ↑Wed Aug 21, 2024 11:51 am On a side note, I've been looking at Incident Mgt / "Latest Alerts" <--snip-->
In conclusion, "Latest Alerts" is a misnomer, should be "Current Alerts". Possibly something for a future release. And a true running list of alerts would be good to have, as well.
There actually is a way to see a running list of alerts/recoveries. But, it's not under Home / Incident Management where one would expect it to be with the other IM tools. It is under Reports / State History. Has helpful filtering options, too.
Suggestion -- create a link under IM to State History. No need to reinvent the wheel, just make it more intuitive to find.