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Re: Problem email alerts to certain users
Posted: Thu Oct 11, 2012 9:07 am
by scottwilkerson
Can we also masquerade as this user and click username in top right of interface, and then verify we have the correct email address in here. It may be different than what is in the contact template, and as this user is using the xi notification handler, it will use the email in this interface.
Re: Problem email alerts to certain users
Posted: Thu Oct 11, 2012 12:49 pm
by rez1sog
Sadly, that worked for both me and him. But Nagios itself seems to not work when it tries to send them.
This is very strange.
Re: Problem email alerts to certain users
Posted: Mon Oct 15, 2012 10:17 am
by CGraham
Honestly I was having similar issues but thought it was related to other issues with my system and not nagios. I switched from Sendmail to Postfix and everything cleared up. Can you try that?
Re: Problem email alerts to certain users
Posted: Thu Nov 15, 2012 10:49 am
by CGraham
Did this get solved? I'm still very interested in the solution because I don't like using Postfix as my mailer.
Re: Problem email alerts to certain users
Posted: Thu Nov 15, 2012 12:32 pm
by scottwilkerson
To trouble shoot this I would try sending the user a message from the command line on the XI server, and watching the maillog
To see the communication with the remote server. Some server will just block mail connection based on hostname of machine, etc..