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Re: Nagios Update not working

Posted: Thu Jan 31, 2013 7:04 pm
by kiddbios
Here it is.

Thank you for the help. I really appreciate it.

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 9:47 am
by scottwilkerson
We have found a bug in one of the upgrade scripts that can cause this if you do not have a INSTALL_PATH envoronment variable.

Please unzip the attached file and place in /tmp/nagiosxi/subcomponents/wkhtml

and re-run the upgrade

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 10:12 am
by kiddbios
I did that and now get this error:

File "./install", line 17
installpath = /tmp/nagiosxi

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 10:22 am
by slansing
Can you send us the full output again? I believe ludmil placed it in his reply on the last page. Thanks!

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 10:46 am
by kiddbios
Here is the latest:

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 12:15 pm
by scottwilkerson
I appologize, I missed quotes in the patch I sent...

Same procedure
Please unzip the attached file and place in /tmp/nagiosxi/subcomponents/wkhtml

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 12:55 pm
by kiddbios
I ran with the new install file, same result. Here is the upgrade.txt file.

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 1:05 pm
by scottwilkerson
I feel quite embarrassed that I made the fix wrong twice... :oops:

I promise the current one should get you past this

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 2:11 pm
by kiddbios
OK. It completed the upgrade. Now every single device we monitor is showing as down and generating thousands of alerts. What do we do?

Re: Nagios Update not working

Posted: Fri Feb 01, 2013 2:32 pm
by lmiltchev
Installing the wkhtml sub-component shouldn't have anything to do with this issue you are currently experiencing.
Do you have a network connectivity issues? Are all services running on the nagios server box? Did you try restarting the nagios server?
Can you send us a screenshot of the errors you are seeing?