Installation manual

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Re: Installation manual

Post by tairline »

This will not fix your problem as the .cfg's are generated from the nagiosQL database. Next time you try to generate the cfg's, XI will fail to startup again.

Delete the "d" from service_notification_options in the tbl_contact in the QL database (nagiosql). We found this fixes it (untill they start messing with this table again in a future release). Contacts.cfg is then generated correctly.

I've posted under my own name in the General support forum for we ran into the same issue.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Installation manual

Post by diegosiassb »

Ok

command for this problem

mysql --password=nagiosxi


use nagiosql;

show tables;
describe tbl_contact;


select id,service_notification_options from tbl_contact;

update tbl_contact set service_notification_options = 'w,u,c,r,f,s' where id = 1

after restart and nagios i ok

We hope
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Installation manual

Post by diegosiassb »

Thanks tairline
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Installation manual

Post by mguthrie »

Yeah, we've got this up on our bug tracker as of yesterday. We're working on getting it resolved.

http://tracker.nagios.com/view.php?id=89
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Installation manual

Post by diegosiassb »

how do I get into that site? not have the credentials
Thanks

Diego

mguthrie wrote:Yeah, we've got this up on our bug tracker as of yesterday. We're working on getting it resolved.

http://tracker.nagios.com/view.php?id=89
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Installation manual

Post by mguthrie »

You just have to register and create a new account.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Installation manual

Post by diegosiassb »

I tried to do a new recording with two different mail but have not received a confirmation email to activate your account. Can you help me
thanks
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Installation manual

Post by mguthrie »

I tried creating a new user-level account, I'm currently waiting for the confirmation email. We'll see if we have an issue with the emails being sent.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Installation manual

Post by mguthrie »

There does appear to be an issue with our tracker sending confirmation emails. We hope to have it fixed shortly.
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