False packet loss in graphs

[David.adder]

I already did that... but I think I was a little histerical when I got so many downs and alerts... I have re-install the new plugin again, change owner and group, and it seems that all problems have been fixed.

I will follow up this in order to ensure that everything is fine, and the same for the performance graphs. I will let you know if everything if fine in order you can close the post.

Thank you for your help tmcdonald

[tmcdonald]

You're welcome. We will keep this thread open but close it in a few days if we do not hear back.

[David.adder]

Hi again,

I have been testing this, and since we made the change, we are not getting graphs for icmp packets and packet loss. If I issue the command in the nagios console, I see the packet loss, also for nagios XI GUI, but not graphs are been drawing (no graphs for packet loss and time response)

You can file a sample below

Nueva imagen de mapa de bits.jpg

Nueva imagen de mapa de bits2.jpg

Nueva imagen de mapa de bits3.jpg

[slansing]

Looks like you are getting 100% packet loss even when manually running it right now, what do you get with:

Code: Select all

ping -c 10 88.2.16.177

[David.adder]

Yes, actually connetion to that IP address is down, but it should be drawed in graphs. I don't get graphs since I updated the icmp plugin

Nueva imagen de mapa de bits.jpg

[scottwilkerson]

Your image here
http://support.nagios.com/forum/viewtop ... 20#p102328

Shows that it has been down for 1 day 14 hours, but you are only looking for a graph of 1 day. The RTA will be all NaN if there is no results.

But, for good measure, could you show us a screenshot of the advanced tab so we can make sure you are getting appropriate performance data.

Thanks.

[David.adder]

Hi Scott,

I show you 3 pictures. 2 of them are of icmp service for different host. The 3rd one is a graph of memory usage in a server

You will see that for icmp I don't get graphs since 12-jun, but for memory graphs are working perfectly

Nueva imagen de mapa de bits.jpg

Nueva imagen de mapa de bits2.jpg

Nueva imagen de mapa de bits3.jpg

Thanks

[tmcdonald]

But, for good measure, could you show us a screenshot of the advanced tab so we can make sure you are getting appropriate performance data.

We need to see what performance data is being returned so we can determine if this is an issue with the perfdata itself, the number of datasources, etc.

[David.adder]

You can see here that there is not packet loss, and time response, which is not beeing drawed

Nueva imagen de mapa de bits.jpg

Thank you

[tmcdonald]

There were some updates to check_icmp that include two additional datasources which were not present before the upgrade. This causes the RRDs to be unable to accommodate the new data. The temporary fix is to revert to the old check_icmp version. Do you have any backups from before the upgrade?