Nagios Support Forum

Posted: **Wed Feb 11, 2015 3:52 pm**

Check the npcd and perfdata logs for new errors.
The json error is due to the existence of NaNs due to to the lack of perfdata in the rrds.

Posted: **Wed Feb 11, 2015 5:17 pm**

tmcdonald wrote:
mkosmoski wrote:How about my issue?
Can you run the same commands we asked of jkinning and post the results here?

My performance graphs are being produced as far as I can tell.

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[root@htmon01 ~]# ll -d /usr/local/nagios/share/perfdata/
ll /usr/local/nagios/share/perfdata/arghoudc2
drwxrwxr-x. 41 nagios nagios 4096 Feb  4 14:55 /usr/local/nagios/share/perfdata/
[root@htmon01 ~]# ll -d /usr/local/nagios/share/perfdata/arghoudc2
service npcd status
ls /usr/local/nagios/var/spool/xidpe | wc -l
ls /usr/local/nagios/var/spool/perfdata | wc -l
drwxrwxr-x. 2 nagios nagios 4096 Feb 11 22:13 /usr/local/nagios/share/perfdata/arghoudc2
[root@htmon01 ~]# ll /usr/local/nagios/share/perfdata/arghoudc2
total 7544
-rwxrwxr-x. 1 nagios nagios  384952 Feb 11 22:11 Application_Log_Warnings.rrd
-rw-rw-r--  1 nagios nagios    2393 Feb 11 22:11 Application_Log_Warnings.xml
-rwxrwxr-x. 1 nagios nagios  384952 Feb 11 22:12 CPU_Usage.rrd
-rw-rw-r--  1 nagios nagios    2271 Feb 11 22:12 CPU_Usage.xml
-rwxrwxr-x. 1 nagios nagios  768224 Feb 11 22:13 Drive_C__Disk_Usage.rrd
-rw-rw-r--  1 nagios nagios    3034 Feb 11 22:13 Drive_C__Disk_Usage.xml
-rwxrwxr-x. 1 nagios nagios 1534768 Feb 11 22:13 _HOST_.rrd
-rw-rw-r--  1 nagios nagios    3982 Feb 11 22:13 _HOST_.xml
-rwxrwxr-x. 1 nagios nagios  768224 Feb 11 22:12 Memory_Usage.rrd
-rw-rw-r--  1 nagios nagios    3114 Feb 11 22:12 Memory_Usage.xml
-rwxrwxr-x. 1 nagios nagios 1918040 Feb 11 22:11 Page_File_Usage.rrd
-rw-rw-r--  1 nagios nagios    5153 Feb 11 22:11 Page_File_Usage.xml
-rwxrwxr-x. 1 nagios nagios 1534768 Feb 11 22:13 Ping.rrd
-rw-rw-r--  1 nagios nagios    4095 Feb 11 22:13 Ping.xml
-rwxrwxr-x. 1 nagios nagios  384952 Feb 11 22:13 System_Log_Critical_Errors.rrd
-rw-rw-r--  1 nagios nagios    2388 Feb 11 22:13 System_Log_Critical_Errors.xml
[root@htmon01 ~]# service npcd status
NPCD running (pid 2741).
[root@htmon01 ~]# ls /usr/local/nagios/var/spool/xidpe | wc -l
0
[root@htmon01 ~]# ls /usr/local/nagios/var/spool/perfdata | wc -l
0
[root@htmon01 ~]# ls /usr/local/nagios/var/spool/checkresults | wc -l
0
[root@htmon01 ~]# tail -50 /usr/local/nagios/var/npcd.log
[12-30-2014 21:55:28] NPCD: npcd Daemon (0.4.14) started with PID=61311
[12-30-2014 21:55:28] NPCD: Please have a look at 'npcd -V' to get license information
[12-30-2014 21:55:28] NPCD: HINT: load_threshold is enabled - ('10.000000')
[01-08-2015 18:08:56] NPCD: npcd Daemon (0.4.14) started with PID=2786
[01-08-2015 18:08:56] NPCD: Please have a look at 'npcd -V' to get license information
[01-08-2015 18:08:56] NPCD: HINT: load_threshold is enabled - ('10.000000')
[01-08-2015 18:19:08] NPCD: Caught Termination Signal - Hasta la vista... baby
[01-08-2015 18:21:55] NPCD: npcd Daemon (0.4.14) started with PID=2741
[01-08-2015 18:21:55] NPCD: Please have a look at 'npcd -V' to get license information
[01-08-2015 18:21:55] NPCD: HINT: load_threshold is enabled - ('10.000000')
[root@htmon01 ~]# tail -50 /usr/local/nagios/var/perfdata.log
tail: cannot open ‘/usr/local/nagios/var/perfdata.log’ for reading: No such file or directory
[root@htmon01 ~]# ls /usr/local/nagios/var/
archives           nagios.lock  ndomod.tmp  objects.cache     rw                stats
host-perfdata      nagios.log   ndo.sock    objects.precache  service-perfdata  status.dat
nagios.configtest  ndo2db.lock  npcd.log    retention.dat     spool

And load is low:

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[root@htmon01 ~]# uptime
 22:17:05 up 34 days,  3:55,  6 users,  load average: 0.84, 0.77, 0.78

Posted: **Thu Feb 12, 2015 12:28 pm**

Alright, if the rrds are getting updated once again, the issue is most likely with display. Lets check the apache error logs. Run the following tail, try to browse to capacity planning, wait a few minutes, and then kill the tail and post the apache.txt file:

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tail -f /var/log/httpd/error_log > /tmp/apache.txt

Browse to Capacity planning.
Wait a few minutes.
Kill the tail with crtl-c.
Post the file:

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/tmp/apache.txt

Posted: **Thu Feb 12, 2015 4:05 pm**

The only errors I got are related to entries not in MIBs completely unrelated to this.

Posted: **Thu Feb 12, 2015 4:08 pm**

Well, before I forget, I did change this site to SSL only recently, so that log is less than useful here... but in the ssl error logs, I'm only seeing errors related to CCM work from earlier in the day.

Posted: **Thu Feb 12, 2015 5:53 pm**

Well, before I forget, I did change this site to SSL only recently, so that log is less than useful here...

Did you have the same issue prior to switching to SSL? Just want to eliminate this as a factor.

Posted: **Fri Feb 13, 2015 11:18 am**

lmiltchev wrote:Did you have the same issue prior to switching to SSL? Just want to eliminate this as a factor.

Issue has existed since fresh install. It wasn't working then, either.

Posted: **Fri Feb 13, 2015 11:44 am**

If you go to the Capacity Planning report, are ALL of the items blank with errors or just some?

Posted: **Fri Feb 13, 2015 12:19 pm**

scottwilkerson wrote:If you go to the Capacity Planning report, are ALL of the items blank with errors or just some?

Every one.

Posted: **Fri Feb 13, 2015 3:18 pm**

mkosmoski, is opening an email support ticket an option for you? We may need to schedule a remote session to further troubleshoot this and possibly get a developer involved. Please, send us an email at [email protected] to open a new ticket.

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