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Re: Unable to suppress alerts after 2014R2.6 update
Posted: Mon Apr 20, 2015 12:31 pm
by highness
lmiltchev wrote:Did you send your message from the email you are registered with on the Nagios Support forum? If you did but it didn't go through, please email our sales team at
[email protected]. They will forward your email to us. We will do some digging to see why your email didn't get through. Your email is in the API, so I am not sure what the problem is.
Just sent it to
[email protected]
Re: Unable to suppress alerts after 2014R2.6 update
Posted: Mon Apr 20, 2015 2:39 pm
by lmiltchev
Unfortunately, we will have to keep troubleshooting this on the forum. I didn't know that you don't have (haven't renewed your) email support. I just found this out.
That's why your emails were not going through...
Can you run the following command and show us the output:
Code: Select all
grep <username> /usr/local/nagios/etc/cgi.cfg
where you substitute <username> with the actual username of the "problem" user.
Re: Unable to suppress alerts after 2014R2.6 update
Posted: Wed Jun 10, 2015 2:31 pm
by highness
This problem resolved itself on it's own. Please feel free to close this ticket. Didn't realize it was still open.