Nagios Support Forum

ZLP07622:nagios: which rrdtool
/usr/bin/which: no rrdtool in (/opt/app/nagios/perl/bin:/usr/seos/bin:/bto/sys/etac/bin:/opt/app/perl/bin:/opt/app/php/bin:/opt/app/rrdtool:/opt/app/mysql/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/etc:/var/yp:/usr/etc:/home/nagios/bin)

ZLP07622:nagios: whereis rrdtool
rrdtool:

ZLP07622:nagios: ll /opt/app/nagios/libexec/process_perfdata.pl
-rwxrwxr-x 1 nagios nagios 42745 Jun 18 14:36 /opt/app/nagios/libexec/process_perfdata.pl

ZLP07622:nagios: ps -ef | grep cron
root 2516 1 0 May06 ? 00:08:35 crond
nagios 5513 5509 0 12:53 ? 00:00:00 /bin/sh -c /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/feedproc.php > /opt/app/nagios/nagiosxi/var/feedproc.log 2>&1
nagios 5514 5512 0 12:53 ? 00:00:00 /bin/sh -c /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/sysstat.php > /opt/app/nagios/nagiosxi/var/sysstat.log 2>&1
nagios 5515 5508 0 12:53 ? 00:00:00 /bin/sh -c /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/perfdataproc.php > /opt/app/nagios/nagiosxi/var/perfdataproc.log 2>&1
nagios 5516 5510 0 12:53 ? 00:00:00 /bin/sh -c /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/eventman.php > /opt/app/nagios/nagiosxi/var/eventman.log 2>&1
nagios 5518 5511 0 12:53 ? 00:00:00 /bin/sh -c /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/cmdsubsys.php > /opt/app/nagios/nagiosxi/var/cmdsubsys.log 2>&1
nagios 5520 5513 0 12:53 ? 00:00:00 /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/feedproc.php
nagios 5522 5516 0 12:53 ? 00:00:00 /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/eventman.php
nagios 5523 5518 0 12:53 ? 00:00:00 /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/cmdsubsys.php
nagios 5525 5514 0 12:53 ? 00:00:00 /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/sysstat.php
nagios 5526 5515 0 12:53 ? 00:00:00 /opt/app/php/bin/php -q /opt/app/nagios/nagiosxi/cron/perfdataproc.php
nagios 5793 5082 0 12:53 pts/0 00:00:00 grep cron

ZLP07622:nagios: cat /etc/cron.d/nagiosxi
cat: /etc/cron.d/nagiosxi: No such file or directory

For comparison sake, I ran the same commands on another XI server where performance data is processing as expected:
[nagios@zltc5114 ~]$ which rrdtool
/usr/bin/which: no rrdtool in (/home/nagios/perl/bin:/usr/seos/bin:/bto/sys/etac/bin://opt/app/perl/bin://opt/app/php/bin://opt/app/rrdtool://opt/app/mysql/bin://opt/app/perl/bin://opt/app/php/bin://opt/app/rrdtool://opt/app/mysql/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/etc:/var/yp:/usr/etc:/home/nagios/bin)

[nagios@zltc5114 ~]$ whereis rrdtool
rrdtool:

[nagios@zltc5114 ~]$ ll /opt/app/nagios/libexec/process_perfdata.pl
-rwxr-xr-x 1 nagios nagios 42746 Jan 23 18:17 /opt/app/nagios/libexec/process_perfdata.pl

[nagios@zltc5114 ~]$ ps -ef | grep cron
root 4826 1 0 Mar16 ? 01:26:18 crond
nagios 74725 67473 0 17:02 pts/0 00:00:00 grep cron

[nagios@zltc5114 ~]$ cat /etc/cron.d/nagiosxi
cat: /etc/cron.d/nagiosxi: No such file or directory

It looks like we have found and fixed the problem. The RRDTOOL variable was not being set in /usr/local/nagios/libexec/process_perfdata.pl. Once we added that, the rrd files began to populate and performance data is displaying as expected. You may close this thread.

I am glad the issue has been resolved! Locking the topic.