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Re: Your request was not processed in a timely manner...

Posted: Wed Oct 28, 2015 3:30 pm
by ssax
This is probably a Apache configuration issue.

Please attach these files so that I can set it up for you:

Code: Select all

/etc/httpd/conf/httpd.conf
/etc/httpd/conf.d/nagiosxi.conf
/etc/httpd/conf.d/ssl.conf

Thank you

Re: Your request was not processed in a timely manner...

Posted: Wed Nov 18, 2015 5:36 am
by goldmund84
Hello, sorry for late reply
At the moment I've commented all ssl related lines, and the site is working without ssl.
Files are attached.

Re: Your request was not processed in a timely manner...

Posted: Wed Nov 18, 2015 6:11 pm
by ssax
Please replace this file with the one attached:

Code: Select all

/etc/httpd/conf.d/nagiosxi.conf
Then restart httpd and try again:

Code: Select all

service httpd restart
nagiosxi.conf.zip
Let us know if that works for you.


Thank you

Re: Your request was not processed in a timely manner...

Posted: Tue Dec 08, 2015 5:18 am
by goldmund84
Hello,

After changing nagiosxi.conf nothing changed.

But I've found out that the problem is causing just one setting in /usr/local/nagiosxi/html/config.inc.php
$cfg['use_https']=false;
When I change it to true according to this manual - https://assets.nagios.com/downloads/nag ... s%20XI.pdf - the issue occures (Your request was not processed in a timely manner...). When I change the value back to false HTTPS is working fine.
Is it Ok, that this directive has value of False? Can I leave its value as False?

So - HTTPS is working, but redierect is not. When adding "Redirect permanent / https://<Your-XI-Server-Address-or-Hostname>" I still receive "timely manner" error.

Re: Your request was not processed in a timely manner...

Posted: Tue Dec 08, 2015 2:24 pm
by rkennedy
Can you navigate to the 'Admin' -> click 'System Settings' -> What is the Program URL and External URL set to?

Re: Your request was not processed in a timely manner...

Posted: Wed Dec 09, 2015 4:32 am
by goldmund84
Hello,

Program URL: https://hostname.com/nagiosxi/

External URL: blank field.

Re: Your request was not processed in a timely manner...

Posted: Wed Dec 09, 2015 2:14 pm
by rkennedy
Is DNS or a static hosts entry in place for the 'domain.com' DNS?

Can you run nslookup 'domain.com' and post the result?

Re: Your request was not processed in a timely manner...

Posted: Tue Jan 12, 2016 10:55 am
by haile711
Hey guys I'm having the same exact issue with 2 of mine servers. I have done the suggestions on this posts too.

Re: Your request was not processed in a timely manner...

Posted: Tue Jan 12, 2016 11:06 am
by rkennedy
@haile711 did this occur after you setup SSL or what triggered this?

Can you navigate to the 'Admin' -> click 'System Settings' -> What is the Program URL and External URL set to?

Re: Your request was not processed in a timely manner...

Posted: Tue Jan 12, 2016 11:23 am
by haile711
We didn't set up ssl are anything :( this is frustrating