check_npre UNKNOWN: No handler for that command”

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bdm0917
Posts: 12
Joined: Wed Dec 16, 2015 2:32 pm

Re: check_npre UNKNOWN: No handler for that command”

Post by bdm0917 »

Thanks! it helped; however, there is a new issue...timeout error (60s).

Please see attached.
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rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: check_npre UNKNOWN: No handler for that command”

Post by rkennedy »

In your nsc.ini look for -

Code: Select all

[External Script]
;# COMMAND TIMEOUT
;  This specifies the maximum number of seconds that the NRPE daemon will allow plug-ins to finish executing before killing them off.
;command_timeout=60
Uncomment the command_time=60 line, and change it to command_time=120.

Restart the NSClient service, and try again.

Let us know the result.
Former Nagios Employee
bdm0917
Posts: 12
Joined: Wed Dec 16, 2015 2:32 pm

Re: check_npre UNKNOWN: No handler for that command”

Post by bdm0917 »

That worked!!! Thanks all for your help with troubleshooting this. A combination of edits in the NSC.ini file seemed to help sure up the steps in the documentation. Thanks
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: check_npre UNKNOWN: No handler for that command”

Post by rkennedy »

Glad to see this working! I'll go ahead and close this thread out now, but feel free to open a new one if you need more assistance in the future!
Former Nagios Employee
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