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Re: check_npre UNKNOWN: No handler for that command”

Posted: Mon Dec 21, 2015 1:42 pm
by bdm0917
Thanks! it helped; however, there is a new issue...timeout error (60s).

Please see attached.

Re: check_npre UNKNOWN: No handler for that command”

Posted: Mon Dec 21, 2015 2:51 pm
by rkennedy
In your nsc.ini look for -

Code: Select all

[External Script]
;# COMMAND TIMEOUT
;  This specifies the maximum number of seconds that the NRPE daemon will allow plug-ins to finish executing before killing them off.
;command_timeout=60
Uncomment the command_time=60 line, and change it to command_time=120.

Restart the NSClient service, and try again.

Let us know the result.

Re: check_npre UNKNOWN: No handler for that command”

Posted: Mon Dec 21, 2015 3:01 pm
by bdm0917
That worked!!! Thanks all for your help with troubleshooting this. A combination of edits in the NSC.ini file seemed to help sure up the steps in the documentation. Thanks

Re: check_npre UNKNOWN: No handler for that command”

Posted: Mon Dec 21, 2015 3:02 pm
by rkennedy
Glad to see this working! I'll go ahead and close this thread out now, but feel free to open a new one if you need more assistance in the future!