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schedule downtime issue

https://support.nagios.com/forum/viewtopic.php?t=36442

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Re: schedule downtime issue

Posted: Tue Feb 09, 2016 5:09 am
by sitaonair
Attempt to schedulle downtime on host amss-onair-kvm-26

As you can see, no trace of this schedulle found in logs.

Here is the trace of nagios log file

Code: Select all

[1455011990] HOST ALERT: onair-tel-ops-img-01b;UP;SOFT;2;OK - onair-tel-ops-img-01b: rta 0.191ms, lost 0%
[1455011990] GLOBAL HOST EVENT HANDLER: onair-tel-ops-img-01b;UP;SOFT;2;xi_host_event_handler
[1455011990] HOST EVENT HANDLER: onair-tel-ops-img-01b;UP;SOFT;2;amos_handler_host
[1455011993] SERVICE ALERT: onair-tel-ops-img-01b;Ping;OK;SOFT;2;OK - onair-tel-ops-img-01b: rta 0.257ms, lost 0%
[1455011993] GLOBAL SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;OK;SOFT;2;xi_service_event_handler
[1455011993] SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;OK;SOFT;2;amos_handler_service
[1455011999] SERVICE ALERT: onair-tel-cf-02;Physical memory;WARNING;HARD;3;Physical memory: 95%used(3764MB/3953MB) (>95%) : WARNING
[1455011999] SERVICE NOTIFICATION: dad;onair-tel-cf-02;Physical memory;WARNING;notify-service-by-email;Physical memory: 95%used(3764MB/3953MB) (>95%) : WARNING
[1455011999] SERVICE NOTIFICATION: opstaff;onair-tel-cf-02;Physical memory;WARNING;notify-service-by-email;Physical memory: 95%used(3764MB/3953MB) (>95%) : WARNING
[1455011999] GLOBAL SERVICE EVENT HANDLER: onair-tel-cf-02;Physical memory;WARNING;HARD;3;xi_service_event_handler
[1455011999] SERVICE EVENT HANDLER: onair-tel-cf-02;Physical memory;WARNING;HARD;3;amos_handler_service
[1455012013] SERVICE ALERT: amsp-onair-nxt-db-12;Replication status for Portal/billing database;CRITICAL;SOFT;1;POSTGRES_HOT_STANDBY_DELAY CRITICAL: DB "portal" (host:amsp-onair-nxt-db-11) 17304
[1455012013] GLOBAL SERVICE EVENT HANDLER: amsp-onair-nxt-db-12;Replication status for Portal/billing database;CRITICAL;SOFT;1;xi_service_event_handler
[1455012013] SERVICE EVENT HANDLER: amsp-onair-nxt-db-12;Replication status for Portal/billing database;CRITICAL;SOFT;1;amos_handler_service
[1455012071] SERVICE ALERT: amsp-onair-nxt-db-12;Replication status for Portal/billing database;OK;SOFT;2;POSTGRES_HOT_STANDBY_DELAY OK: DB "portal" (host:amsp-onair-nxt-db-11) 0
[1455012071] GLOBAL SERVICE EVENT HANDLER: amsp-onair-nxt-db-12;Replication status for Portal/billing database;OK;SOFT;2;xi_service_event_handler
[1455012071] SERVICE EVENT HANDLER: amsp-onair-nxt-db-12;Replication status for Portal/billing database;OK;SOFT;2;amos_handler_service
[1455012291] HOST ALERT: onair-tel-ops-img-01b;DOWN;SOFT;1;CRITICAL - onair-tel-ops-img-01b: Host unreachable @ 10.121.8.59. rta nan, lost 100%
[1455012291] GLOBAL HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;1;xi_host_event_handler
[1455012291] HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;1;amos_handler_host
[1455012294] SERVICE ALERT: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;1;CRITICAL - onair-tel-ops-img-01b: Host unreachable @ 10.121.8.59. rta nan, lost 100%
[1455012294] GLOBAL SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;1;xi_service_event_handler
[1455012294] SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;1;amos_handler_service
[1455012297] SERVICE ALERT: onair-tel-cf-02;Physical memory;OK;HARD;3;Physical memory: 89%used(3531MB/3953MB) (<95%) : OK
[1455012297] SERVICE NOTIFICATION: dad;onair-tel-cf-02;Physical memory;OK;notify-service-by-email;Physical memory: 89%used(3531MB/3953MB) (<95%) : OK
[1455012297] SERVICE NOTIFICATION: opstaff;onair-tel-cf-02;Physical memory;OK;notify-service-by-email;Physical memory: 89%used(3531MB/3953MB) (<95%) : OK
[1455012297] GLOBAL SERVICE EVENT HANDLER: onair-tel-cf-02;Physical memory;OK;HARD;3;xi_service_event_handler
[1455012297] SERVICE EVENT HANDLER: onair-tel-cf-02;Physical memory;OK;HARD;3;amos_handler_service
[1455012308] HOST ALERT: onair-tel-ops-img-01b;DOWN;SOFT;2;CRITICAL - onair-tel-ops-img-01b: Host unreachable @ 10.121.8.59. rta nan, lost 100%
[1455012308] GLOBAL HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;2;xi_host_event_handler
[1455012308] HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;2;amos_handler_host
[1455012352] SERVICE ALERT: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;2;CRITICAL - onair-tel-ops-img-01b: Host unreachable @ 10.121.8.59. rta nan, lost 100%
[1455012352] GLOBAL SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;2;xi_service_event_handler
[1455012352] SERVICE EVENT HANDLER: onair-tel-ops-img-01b;Ping;CRITICAL;SOFT;2;amos_handler_service
[1455012355] HOST ALERT: onair-tel-ops-img-01b;DOWN;SOFT;3;CRITICAL - onair-tel-ops-img-01b: Host unreachable @ 10.121.8.59. rta nan, lost 100%
[1455012355] GLOBAL HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;3;xi_host_event_handler
[1455012355] HOST EVENT HANDLER: onair-tel-ops-img-01b;DOWN;SOFT;3;amos_handler_host
[1455012355] SERVICE ALERT: amsp-onair-nxt-portal-02;Web Page Content;CRITICAL;SOFT;1;HTTP CRITICAL: HTTP/1.1 200 OK - string 'Your browser' not found on 'http://10.121.9.219:80/confirm_cookies' - 2675 bytes in 0.180 second response time
[1455012355] GLOBAL SERVICE EVENT HANDLER: amsp-onair-nxt-portal-02;Web Page Content;CRITICAL;SOFT;1;xi_service_event_handler
[1455012355] SERVICE EVENT HANDLER: amsp-onair-nxt-portal-02;Web Page Content;CRITICAL;SOFT;1;amos_handler_service

Re: schedule downtime issue

Posted: Tue Feb 09, 2016 6:21 pm
by ssax
If you click on your username in the top right corner, what do you have set for Date Format?

Thank you

Re: schedule downtime issue

Posted: Wed Feb 10, 2016 3:16 am
by sitaonair
Here is my profile configuration :
account_pref.PNG

Re: schedule downtime issue

Posted: Wed Feb 10, 2016 3:45 pm
by ssax
Edit this file:

Code: Select all

/usr/local/nagiosxi/html/includes/components/xicore/downtime.php
After this: (line 662):

Code: Select all

curl_setopt($ch, CURLOPT_POSTFIELDS, $args);
Add this code:

Code: Select all

    curl_setopt($ch, CURLOPT_VERBOSE, true);
    $verbose = fopen('/tmp/curl.out', 'w+');
    curl_setopt($ch, CURLOPT_STDERR, $verbose);
Now try it again and post a sanitized copy of your /tmp/curl.out file.

Thank you

Re: schedule downtime issue

Posted: Fri Feb 12, 2016 3:19 am
by sitaonair
Here is the content of trace file :

Code: Select all

* About to connect() to onair-tel-ops-nagxi-01 port 80 (#0)
*   Trying 127.0.0.1... * connected
* Connected to onair-tel-ops-nagxi-01 (127.0.0.1) port 80 (#0)
> POST /nagiosxi/includes/components/nagioscore/ui/cmd.php?username=tsenay&ticket=heaai0ej5h7kl5csmf7nte4vkigi4uekblrsl8fqojcbln8c4c02p4uejftmb99l HTTP/1.1
User-Agent: Nagios XI Curl Request
Host: onair-tel-ops-nagxi-01
Accept: */*
Content-Length: 995
Expect: 100-continue
Content-Type: multipart/form-data; boundary=----------------------------3f3f79cabed1

< HTTP/1.1 100 Continue
< HTTP/1.1 200 OK
< Date: Fri, 12 Feb 2016 08:17:30 GMT
< Server: Apache/2.2.15 (CentOS)
< X-Powered-By: PHP/5.3.3
< Set-Cookie: nagiosxi=fmos89l82hiqbvt439mm16n5d5; expires=Fri, 12-Feb-2016 08:47:30 GMT; path=/
< Expires: Thu, 19 Nov 1981 08:52:00 GMT
< Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
< Pragma: no-cache
< Content-Length: 1802
< Connection: close
< Content-Type: text/html; charset=UTF-8
<
* Closing connection #0

Re: schedule downtime issue

Posted: Fri Feb 12, 2016 4:05 pm
by ssax
Ok, that looks good, that's were it usually fails.

Add this line:

Code: Select all

file_put_contents('/tmp/curl.out2', $output, FILE_APPEND | LOCK_EX);
After this line in the same location:

Code: Select all

$output = curl_exec($ch);
Then do it again and post the sanitized output of

Code: Select all

/tmp/curl.out2

Re: schedule downtime issue

Posted: Tue Feb 16, 2016 8:32 am
by sitaonair
Here is the content :

Code: Select all

<html>
<head>
<link rel="shortcut icon" href="http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/images/favicon.ico" type="image/ico">
<title>
External Command Interface
</title>
<script type='text/javascript' src='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/js/coreui.js?1449592399'></script>
<script type='text/javascript' src='/nagiosxi/includes/js/jquery/jquery-1.11.2.min.js'></script>
<link rel='stylesheet' type='text/css' href='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/css/common.css' />
<LINK REL='stylesheet' TYPE='text/css' HREF='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/css/cmd.css'>
</head>
<body CLASS='cmd'>

<!-- Produced by Nagios (https://www.nagios.org).  Copyright (c) 1999-2007 Ethan Galstad. -->
<table border=0 width=100%>
<tr>
<td align=left valign=top width=33%>
<TABLE CLASS='infoBox' BORDER=1 CELLSPACING=0 CELLPADDING=0>
<TR><TD CLASS='infoBox'>
<DIV CLASS='infoBoxTitle'>External Command Interface</DIV>
Last Updated: Tue Feb 16 13:30:18 UTC 2016<BR>
Nagios® Core™ 4.1.1 - <A HREF='https://www.nagios.org' TARGET='_new' CLASS='homepageURL'>www.nagios.org</A><BR>
Logged in as <i>tsenay</i><BR>
</TD></TR>
</TABLE>
</td>
<td align=center valign=top width=33%>
</td>
<td align=right valign=bottom width=33%>
</td>
</tr>
</table>
<P><DIV CLASS='errorMessage'>Start or end time not valid</DIV></P>
<P><DIV CLASS='errorDescription'>Go <A HREF='javascript:window.history.go(-1)'>back</A> and verify that you entered all required information correctly.<BR>
<A HREF='javascript:window.history.go(-2)'>Return from whence you came</A></DIV></P>

<!-- Produced by Nagios (https://www.nagios.org).  Copyright (c) 1999-2007 Ethan Galstad. -->
</body>
</html>

Re: schedule downtime issue

Posted: Tue Feb 16, 2016 5:54 pm
by rkennedy
At this point, I believe this scheduled downtime bug will be fixed in the next release.

Are you able to schedule in core for the time being until this is released?

Re: schedule downtime issue

Posted: Fri Feb 19, 2016 4:09 am
by sitaonair
We already use the schedule downtime within nagios core, so we can wait the next version.
Do you have an idea of the release date ?

Re: schedule downtime issue

Posted: Fri Feb 19, 2016 10:25 am
by rkennedy
Got it.

It is released now, give the update a try and let us know if this fixes your issue.
All times are UTC-05:00
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