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Re: Graphs not showing in Dashboard

Posted: Tue Dec 27, 2016 4:01 pm
by dwhitfield
rm /usr/local/nagios/share/perfdata/crgnas1.bose.com/Check_Volumes.rrd should get rid of the rrd file, but note that means you lose this data. The rrd file should recreate itself.

You could also just mv the rrd file and then it should also start repopulating.

Please let us know if you have any questions about this.

Re: Graphs not showing in Dashboard

Posted: Tue Dec 27, 2016 4:05 pm
by avandemore
You may also find this information helpful if you want to preserve the existing data with the newly generated rrd file:

http://osdir.com/ml/db.rrdtool.user/200 ... 00115.html

Re: Graphs not showing in Dashboard

Posted: Wed Dec 28, 2016 9:33 am
by bosecorp
We renamed the rrd file but it was not creating another file....so we had to manually re-create it and still graphs are not showing.

Re: Graphs not showing in Dashboard

Posted: Wed Dec 28, 2016 11:51 am
by tgriep
Lets turn on debugging for the process_perfdata command and see if we can get any details on why the data is not populating the graph.
Edit this file

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/usr/local/nagios/etc/pnp/process_perfdata.cfg
Change the following from

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LOG_LEVEL = 0
to

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LOG_LEVEL = 2
Save the file and restart nagios by running

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service nagios restart
Then delete both of the .xml and .rrd files bu running

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rm /usr/local/nagios/share/perfdata/crgnas1.bose.com/Check_Volumes.rrd
rm /usr/local/nagios/share/perfdata/crgnas1.bose.com/Check_Volumes.xml
Let the system run that check a few times and upload the following log file so we can see the errors on why it is not recreating the graphs for you.

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/usr/local/nagios/var/perfdata.log

Re: Graphs not showing in Dashboard

Posted: Wed Dec 28, 2016 1:22 pm
by bosecorp
I have enabled the Log kevel to 2 and moved the rrd and xml files to tmp directory.

Re: Graphs not showing in Dashboard

Posted: Wed Dec 28, 2016 3:39 pm
by dwhitfield
if /usr/local/nagios/var/perfdata.log is too large to upload, tail -100 /usr/local/nagios/var/perfdata.log will likely be enough.

Make sure the check runs a few times before uploading the log.

Re: Graphs not showing in Dashboard

Posted: Sun Jan 01, 2017 7:23 pm
by bosecorp
we fixed the issue by using a different plug in

you can close this post.

Re: Graphs not showing in Dashboard

Posted: Tue Jan 03, 2017 10:03 am
by dwhitfield
It might be useful for others to know which plugin you used. Glad you found something working!