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Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 11, 2020 9:08 am
by scottwilkerson
How about with this (on the sending server)

Code: Select all

tail /usr/local/nagiosxi/var/perfdataproc.log -f

Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 11, 2020 4:39 pm
by benh
[root@localhost ~]# tail /usr/local/nagiosxi/var/perfdataproc.log -f


Processing perfdata file '/usr/local/nagios/var/spool/xidpe/1581457061.perfdata.service'
Sending passive check data to NRDP server(s)...

Sending to NRDP target host: monitor.c1.net.au
CMDLINE: cat /tmp/NRDPOUTdQfcNx | /usr/local/nrdp/clients/send_nrdp.sh -u https://monitor.c1.net.au/nrdp/ -t l0ck0ut
STDOUT: ERROR: The NRDP Server said NO DATA
RETURN CODE: 2

Copying perfdata file to /usr/local/nagios/var/spool/perfdata/service-perfdata.1581457077
Copying perfdata file to /usr/local/nagios/var/spool/perfdata/host-perfdata.1581457077

Processing perfdata file '/usr/local/nagios/var/spool/xidpe/1581457077.perfdata.service'
Sending passive check data to NRDP server(s)...

Sending to NRDP target host: monitor.c1.net.au
CMDLINE: cat /tmp/NRDPOUTqwmMfe | /usr/local/nrdp/clients/send_nrdp.sh -u https://monitor.c1.net.au/nrdp/ -t l0ck0ut
STDOUT: ERROR: The NRDP Server said NO DATA
RETURN CODE: 2

Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 11, 2020 4:49 pm
by scottwilkerson
Are these 2 XI servers using the same or similar versions? In your image on page 1 of the thread makes me think one of them is quite a bit older

Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 11, 2020 5:18 pm
by benh
That was in my initial post

"We have a central nagiosXI install running(5.5.8) And a remote NagiosXI(5.6.10) running."

Re: NRDP checks not reporting to main Nagios XI install

Posted: Wed Feb 12, 2020 8:30 am
by scottwilkerson
benh wrote:That was in my initial post

"We have a central nagiosXI install running(5.5.8) And a remote NagiosXI(5.6.10) running."
Sorry about that, I came into the thread late. I believe the sending mechanism changes between 5.5.x and 5.6.x which could be causing the issue.

Re: NRDP checks not reporting to main Nagios XI install

Posted: Mon Feb 17, 2020 3:14 pm
by benh
Scott,

All good, I know what that's like.

I will see if I can get the main instance updated. Obviously being the main system they get a bit antsy about it.

APologies for my delayed response, Was out sick for a few days.

Re: NRDP checks not reporting to main Nagios XI install

Posted: Mon Feb 17, 2020 4:20 pm
by scottwilkerson
benh wrote:Scott,

All good, I know what that's like.

I will see if I can get the main instance updated. Obviously being the main system they get a bit antsy about it.

APologies for my delayed response, Was out sick for a few days.
Sounds good!

Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 18, 2020 4:01 pm
by benh
News! Good and "bad"

I managed to get the receiving server upgraded to the same version. and now all the checks are appearing in unconfigured objects, woohoo!.

But when I add and try to apply them I'm getting pre-check failure for items that don't actually exist on the nagios instance.

Error: Service has no hosts and/or service_description (config file '/usr/local/nagios/etc/services/SVC - Lync 2013 Edge Server Services.cfg', starting on line 16) - This file doesn't even exist on the server nor in core config

Error: Service 'exca01.ymcahs.local,exca02.ymcahs.local,mail.ymcabrisbane.org FQDN' on host 'ActiveSync - Full test' has an escalation but is not defined anywhere! - I can't find any host or service with activesync in the name

Error: Could not register service escalation (config file '/usr/local/nagios/etc/serviceescalations.cfg', starting on line 13141) - This file only has 12000(approx) lines

I'm not sure if it's related to my original issue or if it's better to start a new thread on this.

Re: NRDP checks not reporting to main Nagios XI install

Posted: Tue Feb 18, 2020 4:06 pm
by scottwilkerson
That's good news!

This isn't related, before you can add the items from unconfigured objects, you need to make sure you can successfully apply configuration, as the errors you are receiving are due to that.

I would walk through the CCM to find/fix the errors, or, restore to a known good configuration snapshot
https://support.nagios.com/kb/article/n ... s-693.html

Locking topic as resolved

If you have further issues, please feel free to open a new thread.