NagiosXI Alerts Will Not Email

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
rpearson
Posts: 39
Joined: Fri Dec 14, 2018 5:21 pm

Re: NagiosXI Alerts Will Not Email

Post by rpearson »

Well I just had a major DNS issue and we lost it all today for about 3 hours. During that time my nagios core instance sent about 70 emails and 15 texts. NagiosXI sent 0. So things definitely went down today. Can you be more specific on what you would like me to do next?
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: NagiosXI Alerts Will Not Email

Post by ssax »

Please PM a fresh copy of your profile so we can validate the latest configs.

PM these files as well:

Code: Select all

/usr/local/nagiosxi/tmp/phpmailer.log
/usr/local/nagios/var/nagios.log
rpearson
Posts: 39
Joined: Fri Dec 14, 2018 5:21 pm

Re: NagiosXI Alerts Will Not Email

Post by rpearson »

I have sent all 3 of those files. I have been trying some different things to try to get it to work with no success so I am not 100% of the current state of the profile.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: NagiosXI Alerts Will Not Email

Post by ssax »

Received, I'm not seeing what the issue is. I labbed this up in Debian 10 and it's working for me.

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!
rpearson
Posts: 39
Joined: Fri Dec 14, 2018 5:21 pm

Re: NagiosXI Alerts Will Not Email

Post by rpearson »

Created! Thanks
scottwilkerson
DevOps Engineer
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Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: NagiosXI Alerts Will Not Email

Post by scottwilkerson »

rpearson wrote:Created! Thanks
Moving to ticket

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