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Re: NagiosXI Alerts Will Not Email

Posted: Tue May 04, 2021 6:29 pm
by rpearson
Well I just had a major DNS issue and we lost it all today for about 3 hours. During that time my nagios core instance sent about 70 emails and 15 texts. NagiosXI sent 0. So things definitely went down today. Can you be more specific on what you would like me to do next?

Re: NagiosXI Alerts Will Not Email

Posted: Wed May 05, 2021 9:41 am
by ssax
Please PM a fresh copy of your profile so we can validate the latest configs.

PM these files as well:

Code: Select all

/usr/local/nagiosxi/tmp/phpmailer.log
/usr/local/nagios/var/nagios.log

Re: NagiosXI Alerts Will Not Email

Posted: Wed May 05, 2021 1:48 pm
by rpearson
I have sent all 3 of those files. I have been trying some different things to try to get it to work with no success so I am not 100% of the current state of the profile.

Re: NagiosXI Alerts Will Not Email

Posted: Thu May 06, 2021 4:39 pm
by ssax
Received, I'm not seeing what the issue is. I labbed this up in Debian 10 and it's working for me.

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!

Re: NagiosXI Alerts Will Not Email

Posted: Thu May 06, 2021 5:01 pm
by rpearson
Created! Thanks

Re: NagiosXI Alerts Will Not Email

Posted: Fri May 07, 2021 6:36 am
by scottwilkerson
rpearson wrote:Created! Thanks
Moving to ticket

Locking thread