Page 4 of 4
Re: Nagios XI unable to get traffic data from NA server
Posted: Tue Apr 28, 2015 6:10 pm
by bosecorp
API was already enable
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 29, 2015 10:56 am
by tmcdonald
I think this will need to be moved to a ticket so we can do a remote soon.
Did you do the tcpdump command as jolson requested? Also, please run the following on your XI machine:
Code: Select all
tail -50 /var/log/httpd/error_log > /tmp/error_log_xi
And email
[email protected] with a descriptive subject and a link to this thread in the body. Attach the XIandNA.txt and error_log_xi files to the email.
We will continue in the ticket and update this thread when we get this worked out.
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 29, 2015 11:14 am
by bosecorp
Yes, I did a tcpdump, what I said earlier is that there is nothing on the log file. it seems like nagios XI is not even attempting to do the connection to NA
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 29, 2015 11:27 am
by jolson
I have picked up your ticket and we'll continue the troubleshooting process there.
Re: Nagios XI unable to get traffic data from NA server
Posted: Thu Apr 30, 2015 4:04 pm
by jolson
This was resolved in ticket. Thanks bosecorp!