Upgrade Issue through Web Interface

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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Berto
Posts: 162
Joined: Tue Jul 01, 2014 6:12 pm

Re: Upgrade Issue through Web Interface

Post by Berto »

Hello after restarting the process I now get HTTP 500 Internal Server Error where before I would just get a blank page.

--Berto
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Box293
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Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
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Re: Upgrade Issue through Web Interface

Post by Box293 »

I think we should take this into a support ticket so we can help you through a remote session.

Please send an email to [email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.
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Berto
Posts: 162
Joined: Tue Jul 01, 2014 6:12 pm

Re: Upgrade Issue through Web Interface

Post by Berto »

Hello,

I just sent an email to [email protected] to open up a support ticket.

--Berto
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tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Upgrade Issue through Web Interface

Post by tmcdonald »

We've received your ticket and will continue troubleshooting there.
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