Nagios Support Forum

Posted: **Tue Feb 23, 2016 11:19 am**

Hi,

I've ask to my team to schedule the update. Will occur between the 02/29 and 03/04. I'll let you know if the problem is fixed.

Posted: **Tue Feb 23, 2016 2:21 pm**

Sounds good, I'll leave this thread open and we will await your response.

Posted: **Tue Mar 15, 2016 6:12 am**

Hi,

Update has to be delayed. It was done today.
The schedule downtime is still not working. I'll do the same tests with this version to capture data and send it to you.

Posted: **Tue Mar 15, 2016 4:41 pm**

Let us know what you come up with. Thanks!

Posted: **Wed Mar 16, 2016 5:20 am**

Hi,

Here is the request trace. Still the same issue.

Code: Select all

<html>
<head>
<link rel="shortcut icon" href="http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/images/favicon.ico" type="image/ico">
<title>
External Command Interface
</title>
<script type='text/javascript' src='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/js/coreui.js?1455902749'></script>
<script type='text/javascript' src='/nagiosxi/includes/js/jquery/jquery-1.11.2.min.js'></script>
<link rel='stylesheet' type='text/css' href='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/css/common.css' />
<LINK REL='stylesheet' TYPE='text/css' HREF='http://onair-tel-ops-nagxi-01/nagiosxi/includes/components/nagioscore/ui/css/cmd.css'>
</head>
<body CLASS='cmd'>

<!-- Produced by Nagios (https://www.nagios.org).  Copyright (c) 1999-2007 Ethan Galstad. -->
<table border=0 width=100%>
<tr>
<td align=left valign=top width=33%>
<TABLE CLASS='infoBox' BORDER=1 CELLSPACING=0 CELLPADDING=0>
<TR><TD CLASS='infoBox'>
<DIV CLASS='infoBoxTitle'>External Command Interface</DIV>
Last Updated: Wed Mar 16 10:18:39 UTC 2016<BR>
Nagios® Core™ 4.1.1 - <A HREF='https://www.nagios.org' TARGET='_new' CLASS='homepageURL'>www.nagios.org</A><BR>
Logged in as <i>tsenay</i><BR>
</TD></TR>
</TABLE>
</td>
<td align=center valign=top width=33%>
</td>
<td align=right valign=bottom width=33%>
</td>
</tr>
</table>
<P><DIV CLASS='errorMessage'>Start or end time not valid</DIV></P>
<P><DIV CLASS='errorDescription'>Go <A HREF='javascript:window.history.go(-1)'>back</A> and verify that you entered all required information correctly.<BR>
<A HREF='javascript:window.history.go(-2)'>Return from whence you came</A></DIV></P>

<!-- Produced by Nagios (https://www.nagios.org).  Copyright (c) 1999-2007 Ethan Galstad. -->
</body>
</html>

Posted: **Wed Mar 16, 2016 3:49 pm**

We are seeing the same on our Nagios XI 5.2.5, is there any progress on this?

Moderator Note:

I have split this into two topics, one for each user's problem:

@sitonair please continue in this thread as normal
@jstoddart please continue in the new thread here: https://support.nagios.com/forum/viewto ... 04#p176102

This is done to reduce confusion, and eliminate the need to troubleshoot two people in one thread.

Posted: **Wed Mar 16, 2016 5:03 pm**

Ok, now we're getting somewhere: "Start or end time not valid"

sitaonair, when you select the downtime date/time box, what format is it showing in (YYYY-MM-DD HH:MM:SS, etc)?

What is the output of these commands:

Code: Select all

date
locale

Posted: **Thu Mar 17, 2016 9:06 am**

here is the result :

Code: Select all

# date
Thu Mar 17 14:01:34 UTC 2016
# locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

and about the dates, here are the values submitted by the form:
DEBUG: start_time:2016-03-16 10:18:22, end_time:2016-03-16 12:18:22

Posted: **Thu Mar 17, 2016 5:11 pm**

Please edit the file again and add this additional code after the code you added for the first trace:

Code: Select all

ob_start();
var_dump($args);
$cresult = ob_get_clean();
$cfile = '/tmp/downtime_args.txt';
file_put_contents($cfile, $cresult);

Then schedule downtime again and attach a sanitized copy of your /tmp/downtime_args.txt.

Thank you

Posted: **Sat Mar 19, 2016 6:27 am**

here is the args dump.

Code: Select all

array(9) {
  ["cmd_typ"]=>
  string(2) "56"
  ["cmd_mod"]=>
  string(1) "2"
  ["host"]=>
  string(24) "amss-onair-nxt-portal-03"
  ["com_data"]=>
  string(13) "test downtime"
  ["trigger"]=>
  string(1) "0"
  ["start_time"]=>
  string(19) "2016-03-19 11:25:56"
  ["end_time"]=>
  string(19) "2016-03-19 13:25:56"
  ["fixed"]=>
  string(1) "1"
  ["service"]=>
  string(12) "/ Disk Usage"
}

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