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snmptt wont startx

https://support.nagios.com/forum/viewtopic.php?t=49548

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Re: snmptt wont startx

Posted: Wed Aug 08, 2018 9:27 am
by bosecorp
I am not using postgres

Re: snmptt wont startx

Posted: Wed Aug 08, 2018 12:16 pm
by tgriep
First, lets see if there are any errors generated when the test is ran.
Run this as root

Code: Select all

tail -f /var/log/httpd/*_log
Then run the test again and if you see any errors in the tail window, post them here.

If you do not see any errors, we would need to see the SNMP configuration files and the MIB files from the server so can you run the following 3 commands as root.

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tar cvfz /tmp/snmp.tgz /etc/snmp/*
tar cvfz /tmp/sharesnmp.tgz /usr/share/snmp/mibs/*
tar cvfz /tmp/snmplog.tgz /var/log/snmptt/*
Then post these 3 files so we can check the settings and the MIB files for any errors.

Code: Select all

/tmp/snmp.tgz
/tmp/sharesnmp.tgz
/tmp/snmplog.tgz
Also, we would need to see the database settings so run the following as root and post the /tmp/trap.txt file

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echo 'select * from xi_cmp_trapdata;' |mysql -u root -pnagiosxi nagiosxi >/tmp/trap.txt
echo 'select * from xi_cmp_trapdata_log;' |mysql -u root -pnagiosxi nagiosxi >>/tmp/trap.txt
Thanks

Re: snmptt wont startx

Posted: Wed Aug 08, 2018 12:40 pm
by bosecorp
here you go

Re: snmptt wont startx

Posted: Wed Aug 08, 2018 1:03 pm
by tgriep
The /etc/snmptt.ini file was not changed when the XI upgrade process ran so the nxti settings were not updated (Permission issue).

To fix this, run the following as root to fix the permissions

Code: Select all

chown nagios.nagios /etc/snmptt.ini
chmod 664 /etc/snmptt.ini
Then edit the /etc/snmptt.ini file and change this from

Code: Select all

snmptt_conf_files = <<END
/etc/snmp/snmptt.conf
END
to

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snmptt_conf_files = <<END
/etc/snmp/snmptt.conf
/etc/snmp/snmptt.conf.nxti
END
Save the file and restart the Trap daemon

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service snmptt restart
Login to the XI GUI and go to the Trap interface and delete the Test Trap configurations and any received traps.
Then try the test again and see if it works.

Re: snmptt wont startx

Posted: Wed Aug 08, 2018 2:11 pm
by bosecorp
no same error

Re: snmptt wont startx

Posted: Thu Aug 09, 2018 8:41 am
by tgriep
Run these commands as root in a shell.

Code: Select all

chown -R nagios.nagios /usr/share/snmp/mibs
chmod 664 /usr/share/snmp/mibs
chown nagios.nagios /etc/snmptt.conf
chmod 664 /etc/snmptt.conf
Go to the SNMP Trap interface menu, click on the Advanced Tab.
Click on the Restore SNMPTT Configuration button.

Then run this as root in a shell.

Code: Select all

tail -f /var/log/httpd/*_log
Click on the One Click test and post any errors from the tail shell.

Other than the One Click issue, can you Define a Trap in the menu?

Re: snmptt wont startx

Posted: Thu Aug 09, 2018 8:59 am
by bosecorp
I am getting this error


Cannot rename /var/lib/net-snmp/snmpapp.conf to /var/lib/net-snmp/snmpapp.0.conf
Cannot unlink /var/lib/net-snmp/snmpapp.conf
[Thu Aug 09 09:56:44.924674 2018] [:error] [pid 82793] [client 10.144.2.183:10825] PHP Notice: Undefined variable: restart in /usr/local/nagiosxi/html/includes/components/nxti/index.php on line 0, referer: http://nagiosxi/nagiosxi/includes/compo ... /index.php
Cannot rename /var/lib/net-snmp/snmpapp.conf to /var/lib/net-snmp/snmpapp.0.conf
Cannot unlink /var/lib/net-snmp/snmpapp.conf
[Thu Aug 09 09:57:10.744623 2018] [:error] [pid 36780] [client 10.144.1.77:37754] PHP Notice: Array to string conversion in /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php on line 1386, referer: http://nagiosxi/nagiosxi/dashboards/dashboard.php?&=
[Thu Aug 09 09:57:46.811355 2018] [:error] [pid 5999] [client 10.144.2.183:11009] PHP Notice: Array to string conversion in /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php on line 1386, referer: http://nagiosxi.bose.com/nagiosxi/dashb ... ard.php?&=
[Thu Aug 09 09:58:07.857602 2018] [:error] [pid 79717] [client 10.144.2.183:11069] PHP Notice: Undefined variable: restart in /usr/local/nagiosxi/html/includes/components/nxti/index.php on line 0, referer: http://nagiosxi/nagiosxi/includes/compo ... /index.php
Cannot rename /var/lib/net-snmp/snmpapp.conf to /var/lib/net-snmp/snmpapp.0.conf
Cannot unlink /var/lib/net-snmp/snmpapp.conf
[Thu Aug 09 09:58:40.817754 2018] [:error] [pid 99104] [client 10.144.1.77:37982] PHP Notice: Array to string conversion in /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php on line 1386, referer: http://nagiosxi/nagiosxi/dashboards/dashboard.php?&=
[Thu Aug 09 09:58:47.206981 2018] [:error] [pid 23290] [client 10.144.2.183:11153] PHP Notice: Undefined variable: restart in /usr/local/nagiosxi/html/includes/components/nxti/index.php on line 0, referer: http://nagiosxi/nagiosxi/includes/compo ... /index.php
Cannot rename /var/lib/net-snmp/snmpapp.conf to /var/lib/net-snmp/snmpapp.0.conf
Cannot unlink /var/lib/net-snmp/snmpapp.conf

Re: snmptt wont startx

Posted: Thu Aug 09, 2018 9:12 am
by tgriep
Thanks for the output.
It looks like the permissions for that file and folders need to be reset.
Run this as root to fix that.

Code: Select all

chown -R  nagios.nagios /var/lib/net-snmp
chmod -R 775 /var/lib/net-snmp
Then test it again.

Re: snmptt wont startx

Posted: Thu Aug 09, 2018 9:45 am
by bosecorp
get this error



[Thu Aug 09 10:45:31.980012 2018] [:error] [pid 96705] [client 10.144.1.77:44862] PHP Notice: Undefined variable: restart in /usr/local/nagiosxi/html/includes/components/nxti/index.php on line 0, referer: http://nagiosxi/nagiosxi/includes/compo ... /index.php

Re: snmptt wont startx

Posted: Thu Aug 09, 2018 9:55 am
by tgriep
That is not an error, it is only a PHP Notice so you can ignore it.
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