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Notifications not being received

https://support.nagios.com/forum/viewtopic.php?t=51091

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Re: Notifications not being received

Posted: Thu Dec 20, 2018 3:16 pm
by bolson
Hello snapon_admin,

Following these steps should resolve the issue you're facing:

Code: Select all

yum remove epel-release
rm -rf /var/cache/yum/x86_64/6/epel
yum --enablerepo=extras install epel-release
Then redo the steps that Scott posted.

Re: Notifications not being received

Posted: Thu Dec 20, 2018 3:22 pm
by snapon_admin
Still getting the same error. I did update my last post though with a different error in the code block, apologies if that was while you were replying. I fixed the original error but now I'm getting this:

Code: Select all

[root@lisl-ngos-01-pv ~]# yum install -y php56w php56w-cli php56w-common php56w-mysql php56w-pdo php56w-devel php56w-mbstring php56w-snmp php56w-snmp php56w-ldap php56w-gd php56w-xml php56w-mysql php56w-mcrypt php56w-process php56w-mssql php56w-pear
Loaded plugins: fastestmirror, security
Setting up Install Process
Loading mirror speeds from cached hostfile
 * base: mirrors.umflint.edu
 * epel: mirror.steadfastnet.com
 * extras: mirrors.gigenet.com
 * updates: ewr.edge.kernel.org
 * webtatic: us-east.repo.webtatic.com
Resolving Dependencies
--> Running transaction check
---> Package php56w.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: httpd-mmn = 20120211x8664 for package: php56w-5.6.38-1.w7.x86_64
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-5.6.38-1.w7.x86_64
---> Package php56w-cli.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-cli-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-cli-5.6.38-1.w7.x86_64
---> Package php56w-common.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libxml2.so.2(LIBXML2_2.9.0)(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
--> Processing Dependency: libgmp.so.10()(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
---> Package php56w-devel.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: pcre-devel(x86-64) for package: php56w-devel-5.6.38-1.w7.x86_64
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-devel-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-devel-5.6.38-1.w7.x86_64
---> Package php56w-gd.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libpng15.so.15(PNG15_0)(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
--> Processing Dependency: libt1.so.5()(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
--> Processing Dependency: libpng15.so.15()(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
---> Package php56w-ldap.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libsasl2.so.3()(64bit) for package: php56w-ldap-5.6.38-1.w7.x86_64
---> Package php56w-mbstring.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mbstring-5.6.38-1.w7.x86_64
---> Package php56w-mcrypt.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mcrypt-5.6.38-1.w7.x86_64
---> Package php56w-mssql.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mssql-5.6.38-1.w7.x86_64
---> Package php56w-mysql.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libmysqlclient.so.18(libmysqlclient_18)(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
--> Processing Dependency: libmysqlclient.so.18()(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
---> Package php56w-pdo.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-pdo-5.6.38-1.w7.x86_64
---> Package php56w-pear.noarch 1:1.10.4-1.w7 will be installed
---> Package php56w-process.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-process-5.6.38-1.w7.x86_64
---> Package php56w-snmp.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libnetsnmp.so.31()(64bit) for package: php56w-snmp-5.6.38-1.w7.x86_64
---> Package php56w-xml.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libxml2.so.2(LIBXML2_2.9.0)(64bit) for package: php56w-xml-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-xml-5.6.38-1.w7.x86_64
--> Running transaction check
---> Package pcre-devel.x86_64 0:7.8-7.el6 will be installed
---> Package php56w.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: httpd-mmn = 20120211x8664 for package: php56w-5.6.38-1.w7.x86_64
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-5.6.38-1.w7.x86_64
---> Package php56w-cli.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-cli-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-cli-5.6.38-1.w7.x86_64
---> Package php56w-common.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libxml2.so.2(LIBXML2_2.9.0)(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
--> Processing Dependency: libgmp.so.10()(64bit) for package: php56w-common-5.6.38-1.w7.x86_64
---> Package php56w-devel.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libcrypto.so.10(OPENSSL_1.0.2)(64bit) for package: php56w-devel-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.15)(64bit) for package: php56w-devel-5.6.38-1.w7.x86_64
---> Package php56w-gd.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libpng15.so.15(PNG15_0)(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
--> Processing Dependency: libpng15.so.15()(64bit) for package: php56w-gd-5.6.38-1.w7.x86_64
---> Package php56w-ldap.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libsasl2.so.3()(64bit) for package: php56w-ldap-5.6.38-1.w7.x86_64
---> Package php56w-mbstring.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mbstring-5.6.38-1.w7.x86_64
---> Package php56w-mcrypt.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mcrypt-5.6.38-1.w7.x86_64
---> Package php56w-mssql.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mssql-5.6.38-1.w7.x86_64
---> Package php56w-mysql.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libmysqlclient.so.18(libmysqlclient_18)(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
--> Processing Dependency: libmysqlclient.so.18()(64bit) for package: php56w-mysql-5.6.38-1.w7.x86_64
---> Package php56w-pdo.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-pdo-5.6.38-1.w7.x86_64
---> Package php56w-process.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-process-5.6.38-1.w7.x86_64
---> Package php56w-snmp.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libnetsnmp.so.31()(64bit) for package: php56w-snmp-5.6.38-1.w7.x86_64
---> Package php56w-xml.x86_64 0:5.6.38-1.w7 will be installed
--> Processing Dependency: libxml2.so.2(LIBXML2_2.9.0)(64bit) for package: php56w-xml-5.6.38-1.w7.x86_64
--> Processing Dependency: libc.so.6(GLIBC_2.14)(64bit) for package: php56w-xml-5.6.38-1.w7.x86_64
---> Package t1lib.x86_64 0:5.1.2-6.el6_2.1 will be installed
--> Finished Dependency Resolution
Error: Package: php56w-pdo-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-mysql-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-xml-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-common-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libgmp.so.10()(64bit)
Error: Package: php56w-mysql-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libmysqlclient.so.18(libmysqlclient_18)(64bit)
Error: Package: php56w-gd-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libpng15.so.15()(64bit)
Error: Package: php56w-gd-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libpng15.so.15(PNG15_0)(64bit)
Error: Package: php56w-common-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.15)(64bit)
Error: Package: php56w-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.15)(64bit)
Error: Package: php56w-mbstring-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-ldap-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libsasl2.so.3()(64bit)
Error: Package: php56w-cli-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libcrypto.so.10(OPENSSL_1.0.2)(64bit)
Error: Package: php56w-mssql-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-snmp-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libnetsnmp.so.31()(64bit)
Error: Package: php56w-mcrypt-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-5.6.38-1.w7.x86_64 (webtatic)
           Requires: httpd-mmn = 20120211x8664
           Installed: httpd-2.2.15-60.el6.centos.5.x86_64 (@updates)
               httpd-mmn = 20051115
           Available: httpd-2.2.15-69.el6.centos.x86_64 (base)
               httpd-mmn = 20051115
Error: Package: php56w-devel-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libcrypto.so.10(OPENSSL_1.0.2)(64bit)
Error: Package: php56w-process-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-xml-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libxml2.so.2(LIBXML2_2.9.0)(64bit)
Error: Package: php56w-common-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libxml2.so.2(LIBXML2_2.9.0)(64bit)
Error: Package: php56w-gd-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.14)(64bit)
Error: Package: php56w-devel-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.15)(64bit)
Error: Package: php56w-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libcrypto.so.10(OPENSSL_1.0.2)(64bit)
Error: Package: php56w-cli-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libc.so.6(GLIBC_2.15)(64bit)
Error: Package: php56w-mysql-5.6.38-1.w7.x86_64 (webtatic)
           Requires: libmysqlclient.so.18()(64bit)
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest

Re: Notifications not being received

Posted: Thu Dec 20, 2018 4:20 pm
by npolovenko
@snapon_admin, Looks like the majority of required packages should come from a Base Repo. Can you confirm that the Base repo is enabled by running:
yum repolist

Re: Notifications not being received

Posted: Thu Dec 20, 2018 4:23 pm
by snapon_admin

Code: Select all

[root@lisl-ngos-01-pv ~]# yum repolist
Loaded plugins: fastestmirror, security
Loading mirror speeds from cached hostfile
 * base: mirrors.umflint.edu
 * epel: mirror.steadfastnet.com
 * extras: mirrors.gigenet.com
 * updates: ftp.osuosl.org
 * webtatic: us-east.repo.webtatic.com
repo id                                                                   repo name                                                                                                   status
base                                                                      CentOS-6 - Base                                                                                              6,713
cr                                                                        CentOS-6 - CR                                                                                                    0
epel                                                                      Extra Packages for Enterprise Linux 7 - x86_64                                                              12,504
extras                                                                    CentOS-6 - Extras                                                                                               35
nagios-base                                                               Nagios                                                                                                         181
nagiosxi-deps                                                             Nagios XI Dependencies                                                                                          33
updates                                                                   CentOS-6 - Updates                                                                                             255
webtatic                                                                  Webtatic Repository EL7 - x86_64                                                                             1,305
repolist: 21,026

Re: Notifications not being received

Posted: Thu Dec 20, 2018 5:16 pm
by npolovenko
@snapon_admin, The problem is that you installed the Webstatic repo for Cent7 on a CentOS6 System. You need to uninstall these two repos:
And then run commands from this link to install epel-release and webstatic repo for CentOS6:
https://webtatic.com/packages/php56/

Re: Notifications not being received

Posted: Thu Dec 20, 2018 5:36 pm
by snapon_admin
Ok that was able to get a bit further but it fails o nthe next step. This directory does not exist:

Code: Select all

/tmp/nagiosxi/sourceguardian

Re: Notifications not being received

Posted: Fri Dec 21, 2018 1:06 pm
by npolovenko
@snapon_admin, Please find the tar.gz for your version of XI in the link below:
https://www.nagios.com/downloads/nagios ... -releases/

Then download the archive in the /tmp/ folder and untar it:
cd /tmp/
wget <link to the xi tar.gz>
tar xzf <name of the xi archive>
PS: If you're having trouble with this let me know what version of Nagios XI you're running and I will give you the exact commands.

Re: Notifications not being received

Posted: Fri Jan 18, 2019 11:45 am
by snapon_admin
Ok that step is done, is there a good way to back this change out without just reverting to a snapshot? Trying to avoid having to do that if there's a better way to back the change out if I run into issues.

Re: Notifications not being received

Posted: Fri Jan 18, 2019 1:23 pm
by npolovenko
@snapon_admin, You mean you successfully upgraded the PHP, right? Reverting to a VM snapshot would be easier than reverting these changes manually. You'd have to reinstall php packages and reload the source guardian module.

Re: Notifications not being received

Posted: Mon Jan 21, 2019 4:38 pm
by snapon_admin
No, I just meant that last step. I had to revert the changes the last time I did this and did so via VM snapshot restore. I'll prep for doing this again this week and will have a VM snapshot created if that is the best way to back out the changes.
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