Re: failed upgrade again. 5.5.11 to 5.6.7
Posted: Tue Nov 05, 2019 4:10 pm
Hi Paul,
Thanks for posting the last batch of logs. There's an issue with the database, and we'd like to move this over to a ticket for faster resolution. Also, please upload a fresh system profile to the ticket for the support tech to review. Thanks.
To open a support ticket go to:
https://support.nagios.com/tickets/
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.
Thanks for posting the last batch of logs. There's an issue with the database, and we'd like to move this over to a ticket for faster resolution. Also, please upload a fresh system profile to the ticket for the support tech to review. Thanks.
To open a support ticket go to:
https://support.nagios.com/tickets/
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.