Page 5 of 5
Re: Nagios Log Server listening port abruptly halts v2
Posted: Mon Jul 03, 2017 7:04 pm
by james.liew
One of my US log servers port 3515 refused connections this morning.
Looks like it's another memory issue again but confirmation would be great.
Re: Nagios Log Server listening port abruptly halts v2
Posted: Wed Jul 05, 2017 3:20 pm
by scottwilkerson
Again this show a "force merge failed"
Did you re-enable the "Optimize Indices Older Than" function? This can likely be left at 0 safely on your system. The size of the indexes may simply require more memory than you have onboard to perfom this function, which in reality is design to only slightly improve query performance if you are keeping indexes around for a long time and not adding additional data to them.
Re: Nagios Log Server listening port abruptly halts v2
Posted: Thu Jul 06, 2017 12:52 am
by james.liew
I'm not sure if they're turned off on that particular cluster. Let me re-check as this cluster has been relatively fuss-free.
Re: Nagios Log Server listening port abruptly halts v2
Posted: Thu Jul 06, 2017 1:14 pm
by tmcdonald
We'll keep this open for you
Re: Nagios Log Server listening port abruptly halts v2
Posted: Thu Jul 06, 2017 6:30 pm
by james.liew
I've now turned off optimization on all my clusters and they are all running at 32GB fo RAM.
Will keep an eye and see if i have further issues.
Thanks!
Re: Nagios Log Server listening port abruptly halts v2
Posted: Fri Jul 07, 2017 9:16 am
by tmcdonald
Posting to get this off our dashboard. Let us know!
Re: Nagios Log Server listening port abruptly halts v2
Posted: Tue Jul 11, 2017 5:55 pm
by james.liew
Logserver-01 refused connections on port 3515 around 5am GMT+8.
Not sure if it's still a RAM issue causing this.
Could we turn this into an official ticket with Support?
Re: Nagios Log Server listening port abruptly halts v2
Posted: Wed Jul 12, 2017 3:55 pm
by cdienger
We certainly can. Please send an email to
[email protected] and reference this thread number.
Re: Nagios Log Server listening port abruptly halts v2
Posted: Thu Jul 13, 2017 9:12 am
by tmcdonald
Going to close this up as we have received your email ticket.
One thing to note, since you are a customer you do have access to the customer-only section of the forum:
https://support.nagios.com/forum/viewforum.php?f=3
That area carries our SLA, so I would strongly suggest posting there in the future. If you are unable to post, contact
[email protected] with your username and they can grant you access.