Escalation issues
Posted: Mon Apr 08, 2013 2:28 pm
This is a weird one, I can't wrap my head around it and I believe when I first proposed handling my on-call rotation with this, that it worked as intended.
First off, here is my escalations.cfg static config file:
User1 is the only person in network_oncall_pri and can see everything in the network_oncall hostgroup in XI and nothing in NagiosMobile.
User2 is the only person in network_oncall_sec and can see everything in the network_oncall hostgroup in XI and nothing in NagiosMobile.
User3 is the only person in network_boss and can see everything in the network_oncall hostgroup in XI and nothing in NagiosMobile.
User1,2,3,4,5,6,7,8 are all in network_all and everyone 4 and up can not see anything in XI or NagiosMobile.
hostgroup config is as follows:
First off, here is my escalations.cfg static config file:
Code: Select all
define hostescalation{
hostgroup_name network_oncall
contact_groups network_oncall_pri
first_notification 1
last_notification 0
notification_interval 15
}
define hostescalation{
hostgroup_name network_oncall
contact_groups network_oncall_sec
first_notification 2
last_notification 0
notification_interval 15
}
define hostescalation{
hostgroup_name network_oncall
contact_groups network_boss
first_notification 3
last_notification 0
notification_interval 15
}
define hostescalation{
hostgroup_name network_oncall
contact_groups network_all
first_notification 50
last_notification 0
notification_interval 15
}
User2 is the only person in network_oncall_sec and can see everything in the network_oncall hostgroup in XI and nothing in NagiosMobile.
User3 is the only person in network_boss and can see everything in the network_oncall hostgroup in XI and nothing in NagiosMobile.
User1,2,3,4,5,6,7,8 are all in network_all and everyone 4 and up can not see anything in XI or NagiosMobile.
hostgroup config is as follows:
Code: Select all
define hostgroup {
hostgroup_name network_oncall
alias Network Devices Covered by On-call
hostgroup_members network_an1_devices,network_can_apcups,network_can_routers,network_can_switches,network_can_switches-hwoff,network_firewalls,network_hko_routers,network_hko_switches,network_nyd_routers,network_nyd_switches,network_nyd_switches-hwoff,network_nyh_routers,network_nyh_switches-hwoff,network_nym_routers,network_nym_switches,network_ot1_apcups,network_ot1_switches,network_ot1_switches-hwoff,network_ot2_apcups,network_ot2_switches,network_ot2_switches-hwoff,network_ott_routers,network_pickdir,network_routers,network_s19_switches,network_s77_crestron,network_s77_switches,network_s77_videoconf,network_stores,network_tsq_cam_switches,network_tsq_routers,network_tsq_switches_hwoff,network_wdc-switches,network_wdc-switches-hwoff,network_wdc_avservices,network_wdc_routers,network_wdd_firewalls,network_wdd_others,\
network_wdd_routers,network_wdd_switch
}