Nagios Support Forum

Hello,

I have a problem with monitoring one of my windows machines. When I'm trying to monitor a process Nagios says the process is down but its not.

My service definition:

define service{
use generic-service
host_name winserver
service_description Pervasive PSQL 11.12 Component - ntbtrv64.exe
check_command check_nt!PROCSTATE!-d SHOWALL -l ntbtrv64.exe
}

administrator@srvNagios:/usr/local/nagios/libexec$ ./check_nt -H IP -s password -p 12489 -v PROCSTATE -d SHOWALL -l ntbtrv64.exe
ntbtrv64.exe: not running


the process name in windows task manager is: ntbtrv64.exe

Nagios status of the service: Status Information: ntbtrv64.exe: not running

All the other checks are working fine like disk space, memory usage and services.

It's a Windows 2012 with NSClient++

Thanks in advance /Joakim

Lets first test this with a known process:
Then, please send us a screenshot of the process's properties window.

Hi,

Thanks for the reply.

administrator@srvNagios:/usr/local/nagios/libexec$ ./check_nt -H 192.168.2.182 -s PASSWORD -p 12489 -v PROCSTATE -d SHOWALL -l nsclient++.exe
nsclient++.exe: not running
administrator@srvNagios:/usr/local/nagios/libexec$ ./check_nt -H 192.168.2.182 -s PASSWORD -p 12489 -v PROCSTATE -d SHOWALL -l nscp.exe
nscp.exe: Running

Thanks /Joakim

Okay great, we need the screenshot of that page of the process you are trying to monitor.

Hi,

Thank you for your reply. I solved it by updating the NSclient. It also solved memory leaks on NSClient.


/Joakim

Great, thanks for letting us know! May I ask what version solved this for you?

slansing wrote:Great, thanks for letting us know! May I ask what version solved this for you?

NSCP-0.4.1.90-x64

/Joakim

Thanks for letting us know!