Nagios Support Forum

I am using Nagios XI (2012R1.6) hosted on Centos6.x 64bit manual installation

I have 3 different servers in different host groups defined.

1. dba1.domain.com (host gruop is DBA)
/root , /opt, /backup
Ora_smon, ssh , Ping

2. webapp.domain.com (host group is webPS)
C: , D: ,E:
IIS admin, RESvc , PING

3. exchnage.domain.com (Host group is MSExchange)
C: , D:, M:
Dhcp, lanman server , PING

I have added a new Service Escalation for Systems-team and added host groups DBA, WebPS and MSExchange under Manage Host Groups.
In Manage Services, I have added /root, /opt, c:, M:, Ping, PING, Dhcp, Ora_smon.

First notification value is 1, Last notification value is 1 and Notification value is defined as 0 for this service escalation.

But I am unable to apply configuration and it is failing every time.

For My criteria, How do you want me to define service escalation so that it notifies exactly to one team.

Have you tried the Nagios XI 2012 Enterprise Edition? If you are, there is a very handy Escalation Wizard located in the CCM > Tools > Escalation Wizard page. I would recommend using this to set up your escalations. In addition I recommend reading this section of documentation to better understand escalation logic:

http://nagios.sourceforge.net/docs/3_0/ ... escalation

I went through the doc, and I think I am still missing some thing.
I am using enterprise, and configuring notifications through Escalation wizard.

Here is my criteria, I am using Overlapping Escalation Ranges.

I have defined 2 service escalations for webserver http service,
1. when CRITICAL alert triggers it should notify nt-admins,noc and on-call-suppport (only 1 notification is enough)
2. or When WARNING alert triggers it should notify nt-admins,noc (only 1 notification is enough)
3. When alert is RECOVERED, it should notify nt-admins,noc.

define serviceescalation{
host_name webserver
service_description HTTP
first_notification 1
last_notification 1
notification_interval 0
contact_groups nt-admins,noc
Severity Range w,c,r
}

define serviceescalation{

host_name webserver
service_description HTTP
first_notification 1
last_notification 1
notification_interval 0
contact_groups on-call-support
Severity Range c
}

How will this be possible...!

What error do you receive when you "apply configuration"? You can get a more verbose output by going to the CCM --> Tools --> Write Config Files --> Click "Write" and then "Verify". Post the output here in code wraps.