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Issue in Report generation facing slowness
Posted: Wed Apr 17, 2013 2:47 am
by wiproltdwiv
Hi Team,
We are facing slowness while generating reports in Nagios, and unable to export data in PDF format.
Please look into the issue.
Regards,
Re: Issue in Report generation facing slowness
Posted: Wed Apr 17, 2013 9:33 am
by scottwilkerson
Can you be more specific?
Type of report
time period specified
quantity of hosts/services included in the report
define "slowness", is it seconds, minutes, hours?
What error do you get when trying to generate pdf?
What version of XI are you using?
Re: Issue in Report generation facing slowness
Posted: Fri Apr 19, 2013 4:38 am
by wiproltdwiv
Hi, Please find the answers below and suggest.
Type of report : Availability report
time period specified : even for 24 hours
quantity of hosts/services included in the report : greater than 1000
define "slowness", is it seconds, minutes, hours? : minutes
Error while trying to generate in pdf : FPDF error: Not a PNG file: /tmp/availabilityipGGpw.png
Nagios Version : Nagios XI 2012R1.7
Regards..
Re: Issue in Report generation facing slowness
Posted: Fri Apr 19, 2013 11:36 am
by slansing
Is this an error you are receiving from the web UI or from the Apache error log? Please run the following and post the output:
Also, be sure to run in them after you attempt to generate the report
tail /var/log/http/error_log
tail /var/log/http/access_log
cat /etc/php.ini | grep display_errors
Also, are you experiencing this with other reports? Have you tried to restart Apache and run the report again?
Re: Issue in Report generation facing slowness
Posted: Fri Apr 26, 2013 12:29 am
by wiproltdwiv
Hi Team, As per the request i've attached the error report.
we are facing issue only in availability report.
Re: Issue in Report generation facing slowness
Posted: Fri Apr 26, 2013 7:29 am
by scottwilkerson
From the command line on the XI Server, can you?
If not, the problem is because the Program URL in Admin -> Manage System Config must be reachable from the server itself.