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SNMP Trap Issue

Posted: Thu Apr 25, 2013 11:58 am
by page
I am having a issue with verifying that SNMP traps are working correctly. I have add SNMP Trap via the Monitoring Wizard for several devices however never receive an alert. For example, I have added our environmental monitor and can correctly display the temperature within Nagios XI. If the temperature goes above the threshold, I do not receive an alert but do see it within the snmptt.log file. I also get an alert from Kiwi. I also have the same type of issue if I restart a Windows server. The SNMP trap never changes and I receive no alerts. The only alert I receive is the ping status fails which is not reliable if set to a 5 minute interval. I have added udp port 162 via the system-config-firewall-tui. Am I missing something? Is there a limitation to the SNMP Trap implimentation within Nagios XI?

Background: we are using a prebuilt VM of Nagios XI version 2012R1.4.

Any help is appreciated!

Re: SNMP Trap Issue

Posted: Thu Apr 25, 2013 2:11 pm
by scottwilkerson
Receiving SNMP Traps in XI does require additional setup. Did you go through this document to setup traps?
http://library.nagios.com/library/produ ... -nagios-xi

Re: SNMP Trap Issue

Posted: Thu May 02, 2013 11:31 am
by page
I know its been a few days but I just wanted follow up regarding this as I hate post that don't give resolutions. I had read that PDF document that you listed several times but found my issue was that when I imported the MIB through Nagios XI, I assumed that it would make the MIB available to the system. I found that I still needed to login to the Nagios XI host and run the addmib <MIB_FILE_NAME> command as stated in the document. (It helps to read!) This resolved the issue and I'm now receiving traps. Thanks again

Re: SNMP Trap Issue

Posted: Thu May 02, 2013 11:44 am
by sreinhardt
Glad to hear its working and thanks for letting us know!