Nagios Support Forum

After an Upgrade to Nagios Core 3.5 no changes possible in any settings in NagiosXI GUI.

After Login to the NagiosXI GUI going to Configure and then after a second Login to CCM no changes in Host or Services or any other config can be made, always jumping back
to the screen below:

Nagios CCM 1.03

The Nagios CCM (Core Configuration Manager) is a front-end interface for managing Nagios object configuration files.
Changes made in the CCM are written to a database, and when configurations are applied, they are written to physical configuration files.
All configuration changes need to be verified for logical and syntax errors before Nagios can utilize them and restart successfully.
No changes will take place until the configurations are written to file and Nagios is restarted with a valid configuration.


Nagios CCM is based on the NagiosQL project.

This is most likely because we do not support Nagios Core 3.5 yet on XI installations, this is why we pre-package core with Nagios XI, it is likely that some components and moving parts will cease to function. Do you have a way to roll back your server/VM?

Thank you for your fast reply, but now what to do???
I have a normal backup from a couple day's before. But a way to rolback the VM i don't have.
Is there a workaround ? Or better when there will be a support of Core 3.5 in XI?

Thank You

We are looking at supporting version 3.5 in the future, but we need to do more extensive testing to assure it coordinates properly with the XI side. I apologize I should have added in how to downgrade with the above message, to do so access your Nagios XI server's terminal and download the latest xi installation tarball as if you were going to install from scratch, then, run the fullinstall script once you have untarred the file into /tmp.

On making the ./fullinstall i get this:

[root@lr5mgt02 nagiosxi]# ./fullinstall
========================
Nagios XI Full Installer
========================

This script will do a complete install of Nagios XI by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS or RedHat. Do NOT use this on a system that has been tasked with other purposes or
has an existing install of Nagios Core. To create such a clean install you should have selected ONLY the 'Base' package in the OS installer.
Do you want to continue? [Y/n] y
Proceeding with installation...
Checking MySQL credentials...
Stored MySQL password validated.
Running './0-yum'...
Yum already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: fastestmirror, security
Setting up Local Package Process
Examining /tmp/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
/tmp/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: does not update installed package.
Examining /tmp/nagiosxi/nagiosxi-deps-2012r1.8-1.noarch.rpm: nagiosxi-deps-2012r1.8-1.noarch
Marking /tmp/nagiosxi/nagiosxi-deps-2012r1.8-1.noarch.rpm as an update to nagiosxi-deps-2011r2.2-1.noarch
Loading mirror speeds from cached hostfile
Resolving Dependencies
--> Running transaction check
---> Package nagiosxi-deps.noarch 0:2012r1.8-1 set to be updated
--> Processing Dependency: graphviz for package: nagiosxi-deps
--> Processing Dependency: numpy for package: nagiosxi-deps
--> Processing Dependency: perl-Mail-IMAPClient for package: nagiosxi-deps
--> Processing Dependency: pymssql for package: nagiosxi-deps
--> Processing Dependency: python-lxml for package: nagiosxi-deps
--> Processing Dependency: rrdtool-python for package: nagiosxi-deps
--> Finished Dependency Resolution
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: graphviz is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: rrdtool-python is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: pymssql is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: python-lxml is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: perl-Mail-IMAPClient is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
nagiosxi-deps-2012r1.8-1.noarch from /nagiosxi-deps-2012r1.8-1.noarch has depsolving problems
--> Missing Dependency: numpy is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: pymssql is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: perl-Mail-IMAPClient is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: python-lxml is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: rrdtool-python is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: graphviz is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
Error: Missing Dependency: numpy is needed by package nagiosxi-deps-2012r1.8-1.noarch (/nagiosxi-deps-2012r1.8-1.noarch)
You could try using --skip-broken to work around the problem
You could try running: package-cleanup --problems
package-cleanup --dupes
rpm -Va --nofiles --nodigest
The program package-cleanup is found in the yum-utils package.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'
[root@lr5mgt02 nagiosxi]#

What version of XI were you running before the upgrade?

Befor the Core Upgrade the Version was: Nagios XI 2012R1.8

Actually, you said you have a normal backup from just before, I would strongly recommend restoring that backup because I would bet in the process of "upgrading" you overwrote some .cfg files specific to XI.

Documentation for restoring a backup is found here
http://library.nagios.com/library/produ ... -nagios-xi