Nagios Support Forum

Getting the below error in IE8 when trying to login as a regular user and admin.

NSP: Sorry Dave, I can't let you do that

Tried clearing cache w/ same error after clearing/restart of browser. I can login w/ ff fine.

Not much in httpd logs besides below

[Wed Oct 20 07:12:51 2010] [error] [client 192.168.0.179] File does not exist: /usr/local/nagiosxi/html/includes/js/jquery/timepickr, referer: http://172.16.12.200/nagiosxi/includes/ ... iceattr=10
[Wed Oct 20 07:12:51 2010] [error] [client 192.168.0.179] File does not exist: /usr/local/nagiosxi/html/includes/js/jquery/timepickr, referer: http://172.16.12.200/nagiosxi/includes/ ... iceattr=10
[Wed Oct 20 07:15:03 2010] [error] [client 10.242.2.6] File does not exist: /var/www/html/favicon.ico
[Wed Oct 20 07:18:33 2010] [error] [client 10.242.2.6] File does not exist: /var/www/html/favicon.ico

Which cache did you clear? The relevant one here is JavaScript, not files or cookies, and can be accomplished by holding down the Shift key while refreshing the page.

Problem still exists after doing what you advised. Cookies/Form Data/InPrivate Data/Temp inet files is what was cleared previously.

All right, the next possibility for this error is to check the clocks. If the time on the Nagios server and your desktop differ by very much, it will see that as being outside of the allowed session time and give that error. (We recommend using NTP (Network Time Protocol) to always keep clocks in sync.) I can't see why that would be it given that Firefox works, but it's all I'm coming up with right at the moment...

For what it's worth I did just confirm that the latest release work in IE8 here, so at least we're not dealing with a browser code/rendering issue.