Nagios Support Forum

For all support requests, we need to know:

Linux Distribution and version?
32 or 64bit?
VMware Image or Manual Install of XI?
Are there specials configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL?
**If you are encountering multiple issues that may not be related, start a thread for each issue
-64 bit
- Vmware Image
- Using a Proxy
2012.r3 attempting upgrade to 2012.r8 (Nagios reports I am on .r8 in the gui, but the installation had 3 Errors).

Hosts that have been removed from XI via the Core Config Manager have lingered; cannot re-add or otherwise via the GUI because the update fails.
Errors are complaining about a host having a non-existing 24x7 time period attached to them.

(I had the 24x7 vs. xi_timeperiod_24x7 problem last fall) - 24x7 was removed in order to fix this.

Questions to be answered:

What is the proper way to Get Rid of Hosts via the GUI? I can see the darn'd config files in /etc but I says not to remove them manually!

Can you give us the exact errors the upgrade script is outputting? It also sounds like you are getting configuration based issues, but lets make sure we can get you up to date first.

Hi slansing,

You are correct, these are configuration issues. -> I cannot provide the exact error message, but the latest is "Duplicate time period found in timeperiods.cfg" between 24x7 and nagios_timeperoid)24x7.
The upgrade seems to think it has succeeded, and the dashboard is reporting 2012R1.8. I would love to create the diagnostic package for you guys, but it contains sensitive information... (Like private Ip address, (thank you NERC/CIP Standards)).

Given that if you still need the exact error I will redouble my efforts tomorrow with a follow-up.

Given that if you still need the exact error I will redouble my efforts tomorrow with a follow-up.

Were you able to solve your issue?

Sorry for the delay in reply, my issue is not currently solved.

You may have the xi_timeperiod_24x7 declared twice, once in your timeperiods config, and once in the nagios xi static objects config. Try commenting out the section below in the config /usr/local/nagios/etc/static/xiobjects.cfg: And then restart nagios:

Thank you abrist, I will try that soon!

Let us know if you have any more issues.

Sorry for the late reply on this -> The nagios service wasn't able to restart due to a configuration error.

Nagios Core 3.4.1
Copyright (c) 2009-2011 Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 05-11-2012
License: GPL

Website: http://www.nagios.org
Reading configuration data...
Read main config file okay...
Processing object config directory '/usr/local/nagios/etc/static'...
Processing object config file '/usr/local/nagios/etc/static/xiobjects.cfg'...
Processing object config file '/usr/local/nagios/etc/static/xitemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/static/xitest.cfg'...
Processing object config file '/usr/local/nagios/etc/contacttemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/contactgroups.cfg'...
Processing object config file '/usr/local/nagios/etc/contacts.cfg'...
Processing object config file '/usr/local/nagios/etc/timeperiods.cfg'...
Warning: Duplicate definition found for timeperiod 'xi_timeperiod_24x7' (config file '/usr/local/nagios/etc/timeperiods.cfg', starting on line 221)
Error: Could not add object property in file '/usr/local/nagios/etc/timeperiods.cfg' on line 222.
Error processing object config files!


***> One or more problems was encountered while processing the config files...

Check your configuration file(s) to ensure that they contain valid
directives and data defintions. If you are upgrading from a previous
version of Nagios, you should be aware that some variables/definitions
may have been removed or modified in this version. Make sure to read
the HTML documentation regarding the config files, as well as the
'Whats New' section to find out what has changed.

To quote Abrist, have you tried:

You may have the xi_timeperiod_24x7 declared twice, once in your timeperiods config, and once in the nagios xi static objects config. Try commenting out the section below in the config /usr/local/nagios/etc/static/xiobjects.cfg:

Code: Select all

    define timeperiod {
            timeperiod_name                         xi_timeperiod_24x7
            alias                                   24x7
            name                                    xi_timeperiod_24x7
            saturday                                00:00-24:00
            friday                                  00:00-24:00
            thursday                                00:00-24:00
            wednesday                               00:00-24:00
            tuesday                                 00:00-24:00
            monday                                  00:00-24:00
            sunday                                  00:00-24:00
            }