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ERROR: Process name table : No response from remote host

Posted: Mon May 06, 2013 9:49 am
by dara79
Hi, i seem to be getting allot of "ERROR: Process name table : No response from remote host XXX..",. lately.

doing snmp towards windows servers, some things work and some things dosent seem to be working anymore.. dont know if this is because of some windows update or some nagios update or just me doing something wrong..

doing snmpwalk -v2c -c private hostname works.. no problem..

doing ./check_snmp_win.pl -H hostname -C private --v2c -n 'ftp' dosent work anymore..

looks like all checks on processes has stopped working..


anybody have any ides on where to start checking for the problem..


BR
Daniel

Re: ERROR: Process name table : No response from remote host

Posted: Mon May 06, 2013 10:12 am
by slansing
ERROR: Process name table : No response from remote host XXX
Do you know which port was at the end of this message? It is most likely 161, just looking to verify.

Re: ERROR: Process name table : No response from remote host

Posted: Tue May 07, 2013 2:41 am
by dara79
Hi, accentually it dosent give me a port just :
ERROR: Process name table : No response from remote host '192.168.1.1'.

Its the same if i run from the console:

./check_snmp_win.pl -H 192.168.1.1 -C nagios --v2c -n 'ftp'

if i specify another port it gives a error so i believe it uses the correct one..

./check_snmp_win.pl -H 192.168.1.1:80 -C nagios --v2c -n ftp
ERROR: Inconsistent UDP/IPv4 port information specified [161 != 80].

BR
Daniel

Re: ERROR: Process name table : No response from remote host

Posted: Tue May 07, 2013 3:15 am
by dara79
Hmm,, i found the problem, a couple of windows 2008 R2 servers seems to have changed to only use snmp v1... for the process table.. strange..
so removing the --v2c or setting --v1 get it working again..

BR
Daniel

Re: ERROR: Process name table : No response from remote host

Posted: Tue May 07, 2013 9:15 am
by slansing
Ahh...very strange.. if that was on the Nagios XI server's side, you can take a look at the audit logs component if you have Enterprise edition. This will help track down when this change was made, it is located at Admin > Audit Log.