Nagios Support Forum

Posted: **Fri May 10, 2013 5:50 am**

Hi,

Upgraded from XI 2012R1.0 to R1.8.
Now, the XI UI does not show any status. No "Tactical Overview", no service status, no host status, only spinning circles.

The nagios core UI is fine. Other functions in XI UI like ACK, Schedule downtime etc are working.

Any ideas?

Thanks
Saurabh

Posted: **Fri May 10, 2013 9:45 am**

Do a running tail on the apache error log, while concurrently browsing to the broken pages:

Code: Select all

tail -f /var/log/httpd/error_log

Now browse to some pages. Copy the output of the tail and post here.

Posted: **Sun May 12, 2013 11:50 pm**

Thanks for the tip.
For some reason, the permissions on files and directories under /usr/local/nagiosxi/html/ were messed up. Fixed the permissions and things are working now.
Though I can confirm this happened only after the upgrade and only on this instance.I did the same upgrade on another instance and it worked.

-Saurabh

Posted: **Mon May 13, 2013 10:30 am**

Strange we have not had this reported on by others yet, but we will keep an eye out. Thanks!

Nagios Support Forum

No status information after upgrade to NagiosXI 2012R1.8

No status information after upgrade to NagiosXI 2012R1.8

Re: No status information after upgrade to NagiosXI 2012R1.8

Re: No status information after upgrade to NagiosXI 2012R1.8

Re: No status information after upgrade to NagiosXI 2012R1.8