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Upgrade issue

Posted: Thu May 23, 2013 2:24 pm
by healthfusion
When I am trying to upgrade to latest version it failed with message:
Updating NagiosQL...
NAGIOSQL-POST
PHP Fatal error: SourceGuardian Incompatible loader version. This protected script has been encoded with newer version of SourceGuardian. Please download and install the <A HREF="http://www.sourceguardian.com/ixeds/">latest loaders</A>. Error code [19] in /usr/local/nagiosxi/html/includes/dbl.inc.php on line 2

A new Nagios XI update is available.
2012R2.0 was released on May 20th, 2013.

Visit http://www.nagios.com to obtain the latest update.

Latest Available Version: 2012R2.0
Installed Version: 2012R1.2
Last Update Check: 2013-05-23 12:20:08

Could you please give me instructions on how to install latest loader and maybe you will let me know if there is anything else we have to upgrade before to move to new version.

Thanks

Re: Upgrade issue

Posted: Thu May 23, 2013 2:29 pm
by abrist
Try:

Code: Select all

cd /tmp/nagiosxi
./install-sourceguardian-extension.sh
Then try to upgrade once more.

Re: Upgrade issue

Posted: Thu May 23, 2013 3:20 pm
by healthfusion
Thanks, it worked

Re: Upgrade issue

Posted: Thu May 23, 2013 3:21 pm
by abrist
No problem. Enjoy the weekend.