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Upgrade release failed

Posted: Mon May 27, 2013 5:34 am
by hakhak91
Hello,

I try to upgrade my Nagios XI release 2011R3.3 to 2012R2.1.
My OS is CentOS release 6.2 (Final)

Unfortunately the nagios upgrade doesn't work. I have this message error when I launch ./ugrade.sh

error
PHP Fatal error: SourceGuardian Incompatible loader version. This protected script has been encoded with newer version of SourceGuardian. Please download and install the <A HREF="http://www.sourceguardian.com/ixeds/">latest loaders</A>. Error code [19] in /usr/local/nagiosxi/html/includes/dbl.inc.php on line 2

How can I resolve my issue?

Best Regards

Re: Upgrade release failed

Posted: Tue May 28, 2013 10:45 am
by slansing
Can you run the following:

Code: Select all

cd /tmp/nagiosxi
./install-sourceguardian-extension.sh
And then try to run the upgrade script again?