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"Backend login to the Core Config Manager failed"
Posted: Mon Jun 03, 2013 7:52 am
by mindspring
Hi there,
The customer above is getting an error when using the autodiscovery wizard. When we apply the configuration we get the error
"Backend login to the Core Config Manager failed"
I have attached the two files required to debug.
Can anyone assist please?
Tnx
Re: "Backend login to the Core Config Manager failed"
Posted: Mon Jun 03, 2013 9:45 am
by slansing
Can you work through this section of the wiki and let us know how it goes?:
http://support.nagios.com/wiki/index.ph ... n_Problems
Re: "Backend login to the Core Config Manager failed"
Posted: Tue Jun 04, 2013 7:58 am
by mindspring
Yes thanks, I have done the above and attached the output of the two files
Re: "Backend login to the Core Config Manager failed"
Posted: Tue Jun 04, 2013 10:02 am
by slansing
Have you, or one of your users changed the mysql database's login credentials? Either on the database itself, or in the interface? Have you instituted a ramdisk or offloaded your database recently?
Re: "Backend login to the Core Config Manager failed"
Posted: Tue Jun 04, 2013 3:02 pm
by slansing
Please remove the following files, then try to apply config:
Code: Select all
rm -f /usr/local/nagiosxi/scripts/nagiosql.*
Re: "Backend login to the Core Config Manager failed"
Posted: Mon Jun 02, 2014 5:54 am
by cloudcom
I encountered this problem before.
after changing core config manager (CCM) password, I got this error.
Therefore, I re-changed the password to default which is "welcome"
Then, the problem has gone.
Re: "Backend login to the Core Config Manager failed"
Posted: Mon Jun 02, 2014 12:46 pm
by lmiltchev
@mindspring
Did slansing's suggestion help? BTW, have you tried resetting the security credentials (Admin->Reset Security Credentials)?
Re: "Backend login to the Core Config Manager failed"
Posted: Thu Oct 30, 2014 8:49 am
by bns
The above post from Slansing ( rm -f /usr/local/nagiosxi/scripts/nagiosql.* ) didn't work for me
-
I also tried resetting Cred's and setting PW to welcome ... these didn't work either. I amd still getting;
Command submitted for processing...
Waiting for configuration verification.....
Backend login to the Core Config Manager failed.
Re: "Backend login to the Core Config Manager failed"
Posted: Thu Oct 30, 2014 12:19 pm
by lmiltchev
Can you show us the "// db-specific connection information" section from the "/usr/local/nagiosxi/html/config.inc.php" file? Hide the sensitive info ("non-default" passwords, etc.).
Also check if you have database errors in the mysqld.log: