Nagios Support Forum

Posted: **Mon Jun 03, 2013 11:48 am**

After we ugraded to 2.1, we got several problems:
Notifications for all hosts are switched off, Warnings and Alerts cannot be Acknowledged, Check are hanging with "check is pending"
under System status only three point are green all others red (see Picture)

2013-06-03 18-32-02_Nagios XI - Administration.jpg

I've tried several things like:

-fixing permissions script
-repair mssql script
-restart Nagios from UI getting the message ->

2013-06-03 18-32-02_Nagios XI - Administration.jpg

-restart Nagios processes from OS
-Restart the whole Server

Nothing help any Idea, i have seen there are several similar threads on the forum is there a bug, do we have to rollback the Patch?

Thanks for advice

Andy

Posted: **Mon Jun 03, 2013 12:07 pm**

We are working on information gathering around this issue right now, could you let us know anything you think of use to this case, one thing to try "which has resolved one users issues" is the following:

Code: Select all

service nagios stop
service ndo2db stop
service mysqld stop
service npcd stop
service postgresql stop
service httpd stop
service crond stop

Code: Select all

chmod +x /usr/local/nagiosxi/scripts/reset_config_perms.sh

/usr/local/nagiosxi/scripts/reset_config_perms.sh

Code: Select all

service nagios start
service ndo2db start
service mysqld start
service npcd start
service postgresql start
service httpd start
service crond start

Please share the output of the following:

Code: Select all

tail -20 /var/log/mysqld.log

Code: Select all

tail -20 /var/log/cron

Code: Select all

cd /usr/local/nagiosxi
ls -ld ./ cron html html/includes
ll html/config.inc.php
ll html/includes/utils.inc.php

Posted: **Mon Jun 03, 2013 5:43 pm**

I've tryed out your suggestion but it did not help.
Actually I'm in a training so I can only help you little.

attached the output of your requested commands

Regards Andy

output.txt

Posted: **Mon Jun 03, 2013 5:48 pm**

after i rebooted the whole system it looks like working now !!!

But still please keep me informed about when you find the reason for this issue.

Thanks for the moment i will stay tuned ....

Andy

Posted: **Tue Jun 04, 2013 9:16 am**

Great, thanks for the update Andy, this is a very strange bug....

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