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Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 3:39 pm
by noc-despegar
Hello Nagios community,



I wanted to contact you because we have added (on our company) all our nagios servers on the Tactical Overvie inside of the nagios fusion instance, but we are not able to see any service or hosts running on them.

On the other hand we have added the 'Nagios Core Demo' and it seems to be reporting ok to our Fusion.



Is there any flag or something that we have to enable on our Nagios servers config? We are running Nagios Core by the way, and these are reporting to the Nagios Fusion.

Below is a screenshot of how I see my 2 instances and how I see the 'Nagios Core Demo' (we would like to achieve that kind of health report on our instances)


Image

Thanks in advance for your help!!

agustin

Re: Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 3:47 pm
by abrist
Can those XI servers be reached from the fusion box? i.e. Can you ping the XI systems from the Fusion cli?

Re: Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 4:09 pm
by noc-despegar
Hello Abrist,

Thank you for your quick answer.

I just ran a test from the box where Nagios Fusion has been installed and it looks like that type of ICMP traffic is allowed.

noc@COZF-Nagios-01:/etc/nagios3$ ping 10.59.110.22
PING 10.59.110.22 (10.59.110.22) 56(84) bytes of data.
64 bytes from 10.59.110.22: icmp_req=1 ttl=60 time=212 ms
64 bytes from 10.59.110.22: icmp_req=2 ttl=60 time=199 ms
64 bytes from 10.59.110.22: icmp_req=3 ttl=60 time=192 ms
64 bytes from 10.59.110.22: icmp_req=4 ttl=60 time=225 ms
^C
--- 10.59.110.22 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3003ms
rtt min/avg/max/mdev = 192.778/207.569/225.884/12.755 ms

Is there any port that needs to be allowed between those 2?

thanks.

Re: Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 4:29 pm
by sreinhardt
Port 80 and 443 should be enough, they just use http(s) depending on what you are configured for. Can you send a screenshot of the server credentials page in Fusion? Also just to verify, did you create an additional user for fusion to login, or use an existing one like nagiosadmin? Does this user, if accessing via standard XI interface, have access to view all your hosts and services?

Re: Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 5:45 pm
by noc-despegar
Hello,

yes, port 80 seems to be opened

[root@vmNagiosFusion ~]# telnet 10.59.110.22 80
Trying 10.59.110.22...
Connected to 10.59.110.22.
Escape character is '^]'.

I have no service running on https (443) but there should be no restriction for that port either. Yes, I can include a screenshot of the credentials, will be on the bottom of the email. I have not created an additional user for the fusion frontend (should I?), the current one is 'nagiosadmin'. This only user 'nagiosadmin' has access to pretty much everything I think.

Image
Image

thanks!

Re: Help with tactical view - new to nagios fusion.

Posted: Mon Jun 17, 2013 5:47 pm
by noc-despegar
I figured the screenshot was cut, but they credentials are all there for the users and they all say OK(200)

Re: Help with tactical view - new to nagios fusion.

Posted: Tue Jun 18, 2013 9:38 am
by lmiltchev
What is the Nagios Core version and OS/architecture of the "problem" servers?

Re: Help with tactical view - new to nagios fusion.

Posted: Tue Jun 18, 2013 5:41 pm
by noc-despegar
so the nagios Core version is 3.2.1.

the OS varies, but it's either running under Debian or Ubuntu OS 64 bits

noc@UY-Nagios-01:~$ uname -a
Linux UY-Nagios-01 2.6.26-2-amd64 #1 SMP Sun Jun 20 20:16:30 UTC 2010 x86_64 GNU/Linux

noc@UY-Nagios-01:~$ cat /etc/debian_version
6.0.6

Re: Help with tactical view - new to nagios fusion.

Posted: Wed Jun 19, 2013 7:55 am
by scottwilkerson
If my memory serves me correctly I think you need to have Core 3.3.1 or newer to be able to get the TAC data in Fusion...

Re: Help with tactical view - new to nagios fusion.

Posted: Wed Jun 19, 2013 2:18 pm
by noc-despegar
Hello,

Good Call, I remembered we had a 3.4.1 version running and added it as well and it looks like it took it, BUT when I upgraded one Nagios core from 3.2.1 to 3.4.1 (Debian 6), it's still showing nothing on the tactical view, so there has to be something else we are missing?

We deleted the nagios core that we just upgraded from nagios fusion and re-added it (and also re added the credentials as well). Is there any other package I need to install for this to work beside nagios3? would it help if I post my cgi.cfg and nagios.cfg files?

thanks.